点评:Really poor communication. My daughter booked an off road experience for me. the date was agreed and we then heard nothing. It turned out the instructor had left and they had no alternative arrangements were in place. They didn't communicate this though. I don't live locally and had a wasted trip. Tried later in the year to book again, giving 4 days of any time on those days, to accommodate them. After some delay I was told the new instructor was sick and none of the dates worked for them. In the mean time I left numerous messages on an answerphone, none of which were responded to. Terrible communication. They did eventually refund my money, hence a rating of 2, rather than 1! I fully expected to end up in small claims court for fauilure to deliver the service I had paid for. Don't recommend these guys.
翻译:沟通确实很差。我女儿为我预订了越野体验。日期已经商定,但我们什么也没听到。原来教练已经走了,他们也没有其他安排。但他们没有传达这一点。我不住在当地,浪费了一次旅行。今年晚些时候再次尝试预订,在这些日子里的任何时间里留出 4 天的时间来容纳他们。经过一段时间的延迟后,我被告知新教练生病了,并且所有日期都不适合他们。与此同时,我在电话答录机上留下了许多信息,但都没有得到回复。糟糕的沟通。他们最终确实退还了我的钱,因此评分为 2,而不是 1!我完全预料到最终会因未能提供我已付费的服务而进入小额索赔法庭。不推荐这些人。