旅行
账户
Goingtoandfro
Warning: A Disorganized and Dishonest Business. Do Not Trust Them.
Red Bull Ring的点评
点评：Often really bad experiences go on and on. I'll try to keep this very quick.
We signed up for an event and paid a large deposit in advance of our travel. There was a mistake by the Red Bull Ring and the event was not available. Twelve days before the event they returned our deposit less a non-trivial cancellation fee. Then three months later they aggressively reach out, threatening legal action, to collect the full fee for the event, saying we were a no show? They charged a cancellation fee, never confirmed, and no driving occurred. Their original demand was literally on a day we were not even in the country, so they picked an earlier day as the problem.
I am so angry at the way we have been treated I am considering looking into how to seek remedies in Austria, even if it is more expensive than the experience itself. These people are hugely lacking in logistical capability and then indignant that there is no way a mistake could have happened on their end. Be very careful, as the back office stinks.
We signed up for an event and paid a large deposit in advance of our travel. There was a mistake by the Red Bull Ring and the event was not available. Twelve days before the event they returned our deposit less a non-trivial cancellation fee. Then three months later they aggressively reach out, threatening legal action, to collect the full fee for the event, saying we were a no show? They charged a cancellation fee, never confirmed, and no driving occurred. Their original demand was literally on a day we were not even in the country, so they picked an earlier day as the problem.
I am so angry at the way we have been treated I am considering looking into how to seek remedies in Austria, even if it is more expensive than the experience itself. These people are hugely lacking in logistical capability and then indignant that there is no way a mistake could have happened on their end. Be very careful, as the back office stinks.
翻译：糟糕的经历往往会接踵而至。我会尽量简短地讲。
我们报名参加了一个活动，并在旅行前支付了一大笔定金。红牛赛道出了错，活动无法进行。活动开始前 12 天，他们退还了我们的定金，但扣除一笔不小的取消费用。然后三个月后，他们咄咄逼人地联系我们，威胁要采取法律行动，收取活动的全部费用，说我们没有出席？他们收取了取消费，从未确认，也没有开车。他们最初提出要求的那天我们甚至还没有到过这个国家，所以他们挑了一个更早的日期作为问题。
我对我们受到的待遇非常生气，我正在考虑如何在奥地利寻求补救措施，即使这比体验本身更贵。这些人严重缺乏后勤能力，然后愤慨地说他们这边不可能犯错误。要非常小心，因为后台很糟糕。
我们报名参加了一个活动，并在旅行前支付了一大笔定金。红牛赛道出了错，活动无法进行。活动开始前 12 天，他们退还了我们的定金，但扣除一笔不小的取消费用。然后三个月后，他们咄咄逼人地联系我们，威胁要采取法律行动，收取活动的全部费用，说我们没有出席？他们收取了取消费，从未确认，也没有开车。他们最初提出要求的那天我们甚至还没有到过这个国家，所以他们挑了一个更早的日期作为问题。
我对我们受到的待遇非常生气，我正在考虑如何在奥地利寻求补救措施，即使这比体验本身更贵。这些人严重缺乏后勤能力，然后愤慨地说他们这边不可能犯错误。要非常小心，因为后台很糟糕。
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