点评:We have Been here since Friday and asking about the same problems in our “ premier cabin“ which everyone tells us we’re on it but no one ever does anything. We have the cabin with the restrooms which you would think would be a pretty awesome thing. But if you got no hot water the entire time and no one looks into it even after multiple request You start to wonder is the upgrade really worth it? We stayed here last year kinda like the same thing, we have nothing like the chairs and the table they talk about were nonexistent in our cabin. There’s no mirror in the bathroom. There’s no towels there’s no toilet paper all of which we’ve expressed to the “staff“ But no one has addressed any of our concerns. We get the” I’ll get right on it” every time. This is my second year here in the cabin and I rent two every year to bring friends. I think this is my last year and as everyone fades away so will the throttle unless they get their stuff together. I love Michael, Angie, Jessie, the whole crew, but I’m not gonna be that guy to take it in the nehind each year for loyalty. Crack the Whip guys, I’m still here with no hot water in a “Premier Cabin”. I have asked the maintenance 2X, the front desk lady 1X. It’s insane to be at this point on day 3 of the rally. Full throttle always seems to be the one trying to pull everything together the last minute, just like the bridge, and it seems the attitude of the help here is do enough, so nobody complains about anything missing and as long as they don’t do that everything‘s good. Not the case provide what you advertise And make your clients happy. That’s what I do every day.
翻译:我们从周五就住在这里,询问我们“高级客舱”中同样的问题,每个人都告诉我们我们正在处理,但没有人采取任何行动。我们的客舱配有卫生间,你会认为这是一件非常棒的事情。但是,如果在整个过程中都没有热水,即使多次请求后也没有人来查看,你就会开始怀疑升级真的值得吗?我们去年住在这里也遇到了类似的情况,我们什么也没有,他们说的椅子和桌子在我们的客舱里根本不存在。浴室里没有镜子。没有毛巾,没有卫生纸,我们都向“工作人员”反映过这些问题,但没有人解决我们的任何问题。每次我们得到的都是“我马上就处理”。这是我在客舱的第二年,我每年都会租两个房间带朋友来。我想这是我的最后一年,随着每个人都逐渐消失,除非他们把东西整理好,否则油门也会随之消失。我爱Michael、Angie、Jessie,以及所有工作人员,但我不会成为那种每年为了忠诚而挨骂的人。伙计们,加油,我的“尊贵舱”到现在还没热水。我问过两次维修工,一次前台小姐。集会第三天就到这个地步,真是疯了。似乎总是有人在最后一刻全力以赴,把所有事情都安排妥当,就像驾驶台一样。这里的服务人员似乎都尽力做到最好,所以没有人抱怨什么缺了什么,只要他们不缺,一切都很好。事实并非如此,提供你所宣传的服务,让你的客户满意。这就是我每天做的事情。