点评:Summer passes don't worth it! My children like this place for its big size. Sadly, their website and booking system is absolutely old dated! I was unable to book whole August! I wanted to come 5times, but I gave up as I couldn't book in. Perhaps because I missed the last booking slot by a few minutes? Anyway you cannot come without booking. Also the opening times changes, based on private parties or weather? So you never know when they are actualy open or closed for public. As today, I wanted to book session but they are open just till 2.30pm but on website is says till 5pm!
At the end I have been told to call everytime if open, when I want to come. Or just come and ask stuff to help! Abolutely not well working system. Wasting my money and time! I do not like to leave negative feedback or complaint. And I do not like at all, to call and chat everytime with staff. I like when things you buy work. This doesn't work well. So, next year I am not buying passes if they services don't improve till that time.
翻译:夏季通票不值得!我的孩子喜欢这个地方,因为它很大。可惜的是,他们的网站和预订系统太过时了!我无法预订整个八月!我想来 5 次,但我放弃了,因为我无法预订。也许是因为我错过了最后的预订时段几分钟?无论如何,没有预订就不能来。此外,开放时间会根据私人聚会或天气而变化?所以你永远不知道他们什么时候真正开放或关闭。就像今天一样,我想预订会议,但他们只开放到下午 2:30,但网站上说到下午 5 点!
最后,我被告知每次开门时,如果我想来,就打电话。或者直接过来问工作人员帮忙!绝对不是很好用的系统。浪费我的金钱和时间!我不喜欢留下负面反馈或投诉。我一点也不喜欢每次都打电话和工作人员聊天。我喜欢你买的东西有用。这不太好用。所以,如果到明年他们的服务还没有改善的话,我明年就不会买通行证了。