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Horrible Venue and lack of management
Toyota Amphitheater的点评
点评：Horrible venue that punishes customers by providing no service. First it took 97 minutes to get through the line to get into venue. They had just one security tent that held up the entire line for hours. Have more workers at check in to avoid this huge line for hours. Then to get a drink took another 45 minutes since they had just one guy and most stations closed. Where are the workers? Finally got to seating area and asked for help to get to my seats since we already missed the first 20 mins of Cyndi Lauper. There were 2 girls standing and talking and just pointed over there. These employees were not helpful - please send them to alcohol line next time. Lots of managers walking around but not one of them helped out to address any issues. Managers could have pitched in to help in so many ways. In summary, I will never go to this venue again. I hope whoever made the decisions to not hire enough workers, not have enough drink or food stations open and to Not address any issues lost a huge amount of $ last night. Every customer shared their frustrations - we had 97 minutes to hear new and prior customers share their horrible experience at Toyota Amphitheater last night. This place could be so much better! - Hire new management.
翻译：糟糕的场地，不提供服务，惩罚客户。首先，排队进入场地需要 97 分钟。他们只有一个保安帐篷，把整个队伍堵了好几个小时。在办理登机手续时安排更多工作人员，以避免排几个小时的长队。然后，为了喝一杯饮料又花了 45 分钟，因为他们只有一个保安，而且大多数站点都关门了。工作人员在哪里？最后到了座位区，我请求帮助才能到我的座位，因为我们已经错过了辛迪·劳帕的前 20 分钟。有两个女孩站着说话，只是指着那边。这些员工没有帮助——下次请把他们安排到酒精队伍里。很多经理走来走去，但没有一个人帮忙解决任何问题。经理们本可以通过很多方式提供帮助。总之，我再也不会去这个场地了。我希望做出不雇佣足够员工、不开放足够饮料或食物站点以及不解决任何问题的决定的人昨晚损失了巨额资金。每位顾客都分享了他们的不满——我们花了97分钟聆听新老顾客分享昨晚在丰田露天剧场的糟糕体验。这个地方真的可以做得更好！——聘请新的管理人员。
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