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Terrible experience at Kings Links by the Sea, avoid playing there
Kings Links Golf Course By The Sea的点评
点评：We are a group of over 40 avid golf enthusiasts who regularly play at various golf courses across the Lower Mainland. We have enjoyed the golfing experience in this region for years, but unfortunately, during our recent visit to Kings Links by the Sea on Wednesday, September 18, 2024, we encountered an unprofessional and unacceptable situation with a marshal who identified himself as “Michael” (or Mr. White). His actions severely impacted our game and overall experience. The key issues are as follows:
1. Failure to Enforce Safety: Our last group, teeing off at 2:03 PM, reached the 11th hole when a ball flew from the fairway over their heads and landed dangerously at the back of the green. Despite the group behind violating safety etiquette, the marshal failed to issue any warning or reprimand to them. This lack of action jeopardized our safety and escalated tension. However, the group behind us immediately approached us and apologized for the incident. We accepted their apology and resolved the issue amicably. Yet, the marshal’s intervention, rather than helping, only exacerbated the situation.
2. Escalating, Rather than Resolving Conflict: The incident that led to a delay in our putting was caused by the group behind us. Our interaction with that group, where they apologized and we communicated to resolve the issue, contributed to the delay. Despite this, the marshal penalized us by offering two unreasonable options: either move on without completing our putts or leave the course entirely. This was not only unfair but an overreaction, considering the cause of the delay was outside of our control.
3. Forceful Removal of a Putter: As our group hesitated, the marshal took matters into his own hands, literally. He forcefully took the putter from one of our group members’ hands without consent. This kind of physical and aggressive behavior was completely inappropriate and could have injured our member. Such violent actions have no place in a recreational environment and significantly worsened the situation. The putter was taken while we were still deciding on how to proceed, and we were left feeling unsafe and disrespected.
4. Improper Use of a Rented Golf Cart: In addition to taking the putter, the marshal drove away with one of our rented golf carts without the owner’s consent, moving it to the next tee box. This action, aside from being an abuse of authority, could have resulted in lost personal belongings or, worse, an accident. It remains unclear who would have been responsible had something gone wrong, adding further concern to his reckless behavior.
5. Unprofessional and Unfriendly Behavior: While our group was putting on the 17th green, three players had yet to finish, and one of our members had just completed his putt. At this point, the marshal shouted in a very impolite and unfriendly manner at the player who had finished putting, demanding that he hurry to the next tee box. This rude behavior irritated our member, who asked the marshal for clarification on what exactly the group had done wrong. The marshal’s behavior was unwarranted, given that there was no group waiting behind us, and the remaining players were still completing their putts.
6. Concerns About the Identity of the Marshal: After the incident, we sought to confirm the marshal’s identity and discovered from the Kings Links by the Sea website that Mr. Michael White is the Head Professional at the golf course. However, upon reviewing photos of Mr. White online, our group is confident that the individual who identified himself as "Michael" or "Mr. White" during the incident was not the same person. This raises serious concerns about whether the individual who harassed us was truly an employee of the course. The confusion surrounding the marshal’s identity only adds to the gravity of this situation, as we are left wondering whether we were interacting with an impersonator or someone misrepresenting their position at the course.
7. Disappointment with Product and Services: As paying customers, we expect a high standard of service and professionalism from the staff at Kings Links by the Sea. Unfortunately, this incident has left us deeply disappointed with the experience, and we feel that both the product and service provided were subpar. The behavior of the marshal not only disrupted our game but also reflected poorly on the overall customer experience at your course. We are considering filing formal complaints with appropriate golfing and consumer organizations to ensure that such incidents are addressed and prevented in the future.
We have heard from other golf groups that Kings Links by the Sea has exhibited unfriendly conduct in the past, which is a growing concern in the golfing community. Our group has played at many golf courses in the Lower Mainland and has never encountered such unprofessional and disrespectful treatment. It was not our group that violated any course rules, yet we were unfairly penalized and harassed. The actions of this individual were not only a failure in customer service but also a breach of basic golfing etiquette and safety standards. The way we were treated tarnishes the reputation of your course and negatively impacts the golfing community.
1. Failure to Enforce Safety: Our last group, teeing off at 2:03 PM, reached the 11th hole when a ball flew from the fairway over their heads and landed dangerously at the back of the green. Despite the group behind violating safety etiquette, the marshal failed to issue any warning or reprimand to them. This lack of action jeopardized our safety and escalated tension. However, the group behind us immediately approached us and apologized for the incident. We accepted their apology and resolved the issue amicably. Yet, the marshal’s intervention, rather than helping, only exacerbated the situation.
2. Escalating, Rather than Resolving Conflict: The incident that led to a delay in our putting was caused by the group behind us. Our interaction with that group, where they apologized and we communicated to resolve the issue, contributed to the delay. Despite this, the marshal penalized us by offering two unreasonable options: either move on without completing our putts or leave the course entirely. This was not only unfair but an overreaction, considering the cause of the delay was outside of our control.
3. Forceful Removal of a Putter: As our group hesitated, the marshal took matters into his own hands, literally. He forcefully took the putter from one of our group members’ hands without consent. This kind of physical and aggressive behavior was completely inappropriate and could have injured our member. Such violent actions have no place in a recreational environment and significantly worsened the situation. The putter was taken while we were still deciding on how to proceed, and we were left feeling unsafe and disrespected.
4. Improper Use of a Rented Golf Cart: In addition to taking the putter, the marshal drove away with one of our rented golf carts without the owner’s consent, moving it to the next tee box. This action, aside from being an abuse of authority, could have resulted in lost personal belongings or, worse, an accident. It remains unclear who would have been responsible had something gone wrong, adding further concern to his reckless behavior.
5. Unprofessional and Unfriendly Behavior: While our group was putting on the 17th green, three players had yet to finish, and one of our members had just completed his putt. At this point, the marshal shouted in a very impolite and unfriendly manner at the player who had finished putting, demanding that he hurry to the next tee box. This rude behavior irritated our member, who asked the marshal for clarification on what exactly the group had done wrong. The marshal’s behavior was unwarranted, given that there was no group waiting behind us, and the remaining players were still completing their putts.
6. Concerns About the Identity of the Marshal: After the incident, we sought to confirm the marshal’s identity and discovered from the Kings Links by the Sea website that Mr. Michael White is the Head Professional at the golf course. However, upon reviewing photos of Mr. White online, our group is confident that the individual who identified himself as "Michael" or "Mr. White" during the incident was not the same person. This raises serious concerns about whether the individual who harassed us was truly an employee of the course. The confusion surrounding the marshal’s identity only adds to the gravity of this situation, as we are left wondering whether we were interacting with an impersonator or someone misrepresenting their position at the course.
7. Disappointment with Product and Services: As paying customers, we expect a high standard of service and professionalism from the staff at Kings Links by the Sea. Unfortunately, this incident has left us deeply disappointed with the experience, and we feel that both the product and service provided were subpar. The behavior of the marshal not only disrupted our game but also reflected poorly on the overall customer experience at your course. We are considering filing formal complaints with appropriate golfing and consumer organizations to ensure that such incidents are addressed and prevented in the future.
We have heard from other golf groups that Kings Links by the Sea has exhibited unfriendly conduct in the past, which is a growing concern in the golfing community. Our group has played at many golf courses in the Lower Mainland and has never encountered such unprofessional and disrespectful treatment. It was not our group that violated any course rules, yet we were unfairly penalized and harassed. The actions of this individual were not only a failure in customer service but also a breach of basic golfing etiquette and safety standards. The way we were treated tarnishes the reputation of your course and negatively impacts the golfing community.
翻译：我们是一群由 40 多名狂热的高尔夫爱好者组成的团体，经常在低陆平原的各个高尔夫球场打球。多年来，我们一直很享受在这个地区的高尔夫体验，但不幸的是，在我们最近于 2024 年 9 月 18 日星期三访问 Kings Links by the Sea 时，我们遇到了一个不专业且不可接受的情况，一名自称“迈克尔”（或怀特先生）的裁判。他的行为严重影响了我们的比赛和整体体验。关键问题如下：
1. 未能执行安全规定：我们的最后一组人于下午 2:03 开球，到达第 11 洞时，一个球从球道飞过他们的头顶，危险地落在果岭后面。尽管后面的那组人违反了安全礼仪，但裁判没有对他们发出任何警告或斥责。这种不作为危及了我们的安全并加剧了紧张局势。然而，我们后面的那组人立即走近我们，并为此事道歉。我们接受了他们的道歉，友好地解决了问题。然而，裁判的干预非但没有帮助，反而使情况恶化。
2. 冲突升级而非解决：导致我们推杆延迟的事件是由我们后面的团队造成的。我们与该团队的互动（他们道歉并进行沟通以解决问题）导致了延迟。尽管如此，裁判还是给了我们两个不合理的选择，对我们进行了惩罚：要么不完成推杆继续前进，要么完全离开球场。这不仅不公平，而且反应过度，因为延迟的原因是我们无法控制的。
3. 强行拿走推杆：当我们的团队犹豫不决时，裁判真的亲自处理了此事。他未经同意强行从我们团队成员手中拿走了推杆。这种身体和攻击性行为完全不合适，可能会伤害我们的成员。这种暴力行为在娱乐环境中是不应该出现的，而且严重恶化了情况。就在我们还在考虑下一步该怎么做的时候，推杆就被拿走了，我们感到不安全和不受尊重。
4. 不当使用租用的高尔夫球车：除了拿走推杆，裁判还未经车主同意，开走了我们租用的一辆高尔夫球车，将其移到下一个发球区。这一行为除了滥用职权外，还可能导致个人物品丢失，甚至更糟的是，还可能导致事故。目前尚不清楚如果出了问题，谁应该负责，这进一步加剧了他鲁莽行为的担忧。
5. 不专业和不友好的行为：当我们的小组在第 17 个果岭上推杆时，还有三名球员尚未完成，我们的一名成员刚刚完成推杆。这时，裁判以非常不礼貌和不友好的方式对已经完成推杆的球员大喊大叫，要求他赶紧前往下一个发球区。这种粗鲁的行为激怒了我们的会员，他要求裁判澄清该团体到底做错了什么。裁判的行为是没有道理的，因为我们后面没有其他团体在等着，而其他球员仍在完成他们的推杆。
6. 对裁判身份的担忧：事件发生后，我们试图确认裁判的身份，并从 Kings Links by the Sea 网站上发现，迈克尔·怀特先生是高尔夫球场的首席专业人士。然而，在网上查看怀特先生的照片后，我们小组确信，事件发生时自称“迈克尔”或“怀特先生”的人不是同一个人。这引起了严重的担忧，即骚扰我们的人是否真的是球场的员工。围绕裁判身份的混乱只会增加这种情况的严重性，因为我们不禁想知道我们是在与一个冒名顶替者互动，还是与一个在球场上歪曲其职位的人互动。
7. 对产品和服务的失望：作为付费客户，我们期望 Kings Links by the Sea 的员工提供高标准的服务和专业精神。不幸的是，这次事件让我们对这次体验深感失望，我们觉得所提供的产品和服务都低于标准。裁判的行为不仅扰乱了我们的比赛，而且也影响了您球场的整体客户体验。我们正在考虑向适当的高尔夫和消费者组织提出正式投诉，以确保解决并防止此类事件在未来再次发生。
我们从其他高尔夫团体那里听说，Kings Links by the Sea 过去表现出不友好的行为，这在高尔夫界引起了越来越多的关注。我们的团队在低陆平原的许多高尔夫球场打过球，从未遇到过如此不专业和无礼的待遇。我们团队并没有违反任何球场规则，但我们却受到了不公平的惩罚和骚扰。这个人的行为不仅没有提供良好的客户服务，而且违反了基本的高尔夫礼仪和安全标准。我们受到的对待损害了您的球场的声誉，并对高尔夫社区产生了负面影响。
1. 未能执行安全规定：我们的最后一组人于下午 2:03 开球，到达第 11 洞时，一个球从球道飞过他们的头顶，危险地落在果岭后面。尽管后面的那组人违反了安全礼仪，但裁判没有对他们发出任何警告或斥责。这种不作为危及了我们的安全并加剧了紧张局势。然而，我们后面的那组人立即走近我们，并为此事道歉。我们接受了他们的道歉，友好地解决了问题。然而，裁判的干预非但没有帮助，反而使情况恶化。
2. 冲突升级而非解决：导致我们推杆延迟的事件是由我们后面的团队造成的。我们与该团队的互动（他们道歉并进行沟通以解决问题）导致了延迟。尽管如此，裁判还是给了我们两个不合理的选择，对我们进行了惩罚：要么不完成推杆继续前进，要么完全离开球场。这不仅不公平，而且反应过度，因为延迟的原因是我们无法控制的。
3. 强行拿走推杆：当我们的团队犹豫不决时，裁判真的亲自处理了此事。他未经同意强行从我们团队成员手中拿走了推杆。这种身体和攻击性行为完全不合适，可能会伤害我们的成员。这种暴力行为在娱乐环境中是不应该出现的，而且严重恶化了情况。就在我们还在考虑下一步该怎么做的时候，推杆就被拿走了，我们感到不安全和不受尊重。
4. 不当使用租用的高尔夫球车：除了拿走推杆，裁判还未经车主同意，开走了我们租用的一辆高尔夫球车，将其移到下一个发球区。这一行为除了滥用职权外，还可能导致个人物品丢失，甚至更糟的是，还可能导致事故。目前尚不清楚如果出了问题，谁应该负责，这进一步加剧了他鲁莽行为的担忧。
5. 不专业和不友好的行为：当我们的小组在第 17 个果岭上推杆时，还有三名球员尚未完成，我们的一名成员刚刚完成推杆。这时，裁判以非常不礼貌和不友好的方式对已经完成推杆的球员大喊大叫，要求他赶紧前往下一个发球区。这种粗鲁的行为激怒了我们的会员，他要求裁判澄清该团体到底做错了什么。裁判的行为是没有道理的，因为我们后面没有其他团体在等着，而其他球员仍在完成他们的推杆。
6. 对裁判身份的担忧：事件发生后，我们试图确认裁判的身份，并从 Kings Links by the Sea 网站上发现，迈克尔·怀特先生是高尔夫球场的首席专业人士。然而，在网上查看怀特先生的照片后，我们小组确信，事件发生时自称“迈克尔”或“怀特先生”的人不是同一个人。这引起了严重的担忧，即骚扰我们的人是否真的是球场的员工。围绕裁判身份的混乱只会增加这种情况的严重性，因为我们不禁想知道我们是在与一个冒名顶替者互动，还是与一个在球场上歪曲其职位的人互动。
7. 对产品和服务的失望：作为付费客户，我们期望 Kings Links by the Sea 的员工提供高标准的服务和专业精神。不幸的是，这次事件让我们对这次体验深感失望，我们觉得所提供的产品和服务都低于标准。裁判的行为不仅扰乱了我们的比赛，而且也影响了您球场的整体客户体验。我们正在考虑向适当的高尔夫和消费者组织提出正式投诉，以确保解决并防止此类事件在未来再次发生。
我们从其他高尔夫团体那里听说，Kings Links by the Sea 过去表现出不友好的行为，这在高尔夫界引起了越来越多的关注。我们的团队在低陆平原的许多高尔夫球场打过球，从未遇到过如此不专业和无礼的待遇。我们团队并没有违反任何球场规则，但我们却受到了不公平的惩罚和骚扰。这个人的行为不仅没有提供良好的客户服务，而且违反了基本的高尔夫礼仪和安全标准。我们受到的对待损害了您的球场的声誉，并对高尔夫社区产生了负面影响。
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