点评:We went for the kayaking on Sunday. I would definitely say DON'T book here if you are expecting a well-organised and personal experience. There is no way of knowing how many people are booked onto the activity. In this case, when we arrived, there were another 60+ people. It was chaos and really poorly organised, a bit like herding cats. We were supposed to start at 10 am and were asked to arrive by 9.30 am. Unfortunately, we spent the next 90 minutes waiting for the activity to be organised due to briefings and a lack of preparation. We were stood in the hot sunshine waiting for the staff to get their stuff together. Finally, we got into the kayaks and our small group managed to get away from the screaming, noisy, chaotic throng and paddle out in front of the main group. This is when the activity became enjoyable. The river is beautiful and the scenery is stunning between Miravet and Benifallet.
I tried to give the feedback to the staff at the end, but they weren't interested in hearing it and just said, "It's Sunday in August, what do you expect?". I expect that you should be able to communicate and not assume that people are psychic. A simple counter on the website that tells you how many people are booked into the activity would have been helpful. That way, we would have the information we needed to make a decision and we would not have chosen to participate in such a large group. So, finding out when one arrives does not give you the chance to choose an alternative because it's too late.
I guess at some other time in the year the experience may be different, but it was not what we would've chosen had we known. Other providers limit the amount of people in a booking, but not Beniemocions.
翻译:我们周日去划皮划艇了。如果你期待的是一次组织有序、个性化的体验,我强烈建议千万别在这里预订。根本无法知道到底有多少人预订了这项活动。结果我们到的时候,那里还有60多人。现场一片混乱,组织得非常糟糕,就像放牧猫群一样。我们原定于上午10点开始,却被要求在9点30分前到达。不幸的是,由于缺乏准备和简报,我们在接下来的90分钟里一直在等待活动组织完毕。我们站在烈日下,等着工作人员收拾好东西。最后,我们终于上了皮划艇,我们这一小群人设法避开了尖叫、吵闹、混乱的人群,划到了大部队前面。这时,这项活动才变得有趣起来。米拉韦特和贝尼法莱特之间的河流很美,景色令人叹为观止。
最后我试着把反馈给工作人员,但他们不感兴趣,只是说:“今天是八月的星期天,你有什么期待?” 我希望大家能够沟通,而不是假设别人有通灵能力。如果网站上能有个简单的计数器,显示有多少人预订了这项活动,那就太好了。这样我们就能获得做决定所需的信息,我们也不会选择参加这么大的团体。所以,知道什么时候有人到达,并不能让你有机会选择其他活动,因为已经太晚了。
我想,一年中的其他时间体验可能会有所不同,但如果我们知道的话,我们肯定不会选择这样的活动。其他供应商会限制预订人数,但Beniemocions不会。