旅行
账户
Richard J
Beautiful venue but service falls well short
Astir Beach的点评
点评：This is a beautiful location; amazing beach and lovely shallow bay for swimming in the sea. Overall the beach club aesthetically is brilliant; clean, well maintained and even has some Ancient Greek ruins in the grounds. However, two key issues on our visit. Firstly despite paying 140 EUR for a day bed, on entering the beach club we were then told towels were not provided and but were for hiring at 10 EUR per person. Eventually they relented and provided for free. At the very least, I’d suggest it would perhaps have been helpful to mention this at the entrance at the time of purchasing. Secondly, service is really lacking. Despite visiting in late October when the venue was only 20% of capacity, no one ever came to the bed to take any orders, clear away food or make sure generally everything was ok. We saw a number of reviews cutting really poor service and would say this was very noticeable on our visit. Staff also got our drinks order wrong, sandwiches came without any fries and so many of the drinks on the menu were not available. A real shame as we visit many beach clubs across Europe. This is up there as a venue, but definitely the worst we have experienced for service. Do not recommend and if you do visit, remember to take your own towels!
翻译：这是一个美丽的地方；令人惊叹的海滩和可爱的浅海湾，适合在海里游泳。总的来说，海滩俱乐部在美学上非常出色；干净、维护良好，甚至在场地上还有一些古希腊遗址。然而，我们访问时遇到了两个关键问题。首先，尽管我们为一张沙发床支付了 140 欧元，但在进入海滩俱乐部时，我们被告知不提供毛巾，只能以每人 10 欧元的价格租用。最后他们让步并免费提供。至少，我认为在购买时在入口处提到这一点可能会有所帮助。其次，服务真的很差。尽管我们在 10 月下旬访问，当时场地只有 20% 的容量，但从来没有人来床边接受任何订单、清理食物或确保一切正常。我们看到许多评论都说服务非常差，这在我们访问时非常明显。工作人员还弄错了我们的饮料订单，三明治没有薯条，菜单上的许多饮料都没有。这真是太遗憾了，因为我们访问过欧洲的许多海滩俱乐部。这家餐厅不错，但服务绝对是我们体验过的最差的。不推荐，如果你一定要去，记得带上自己的毛巾！
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