点评:We had an absolutely amazing experience at Daytona Go Karting! From start to finish, the staff were outstanding and incredibly patient. It all began with a phone call to Alex, who took the time to clearly explain the booking process and answer all of my questions with great care. His professionalism and friendly attitude set the tone for the entire visit. I explained my son has autism and will need extra patience and Alex was very supportive and reassuring and described all the ways they could help.
Once we arrived, the man who handled the safety demo was equally impressive. His patience and calm demeanor helped ease any nervousness we had, especially for my child, who took much longer than all the other children to put his helmet on as this was a huge trigger for him.
The support continued with the amazing Monty on the track. I cannot thank him enough for the way he took care of my son, he gave him the space and guidance to enjoy the experience fully, with a complete understanding of how my son needed to be communicated with. His demeanour was superior to many experienced staff in my son’s previous mainstream school! Very very impressive!!
This was more than just a fun day of go-karting—it was a positive, memorable experience that meant so much to us. We will definitely be back, and I highly recommend Daytona Go Karting to anyone, especially families with children who may need a little extra care and patience. Thank you, Daytona team, for going above and beyond!
翻译:我们在 Daytona Go Karting 度过了一段绝对美妙的体验!从开始到结束,工作人员都非常出色,非常有耐心。一切都始于给 Alex 打的电话,他花时间清楚地解释了预订流程,并非常仔细地回答了我所有的问题。他的专业精神和友好态度为整个访问奠定了基调。我解释说我的儿子患有自闭症,需要额外的耐心,Alex 非常支持和安慰,并描述了他们可以提供帮助的所有方式。
我们到达后,负责安全演示的那个人同样令人印象深刻。他的耐心和冷静的举止有助于缓解我们的紧张情绪,尤其是对我的孩子来说,他比其他所有孩子花了更长的时间来戴上头盔,因为这对他来说是一个巨大的触发因素。
令人惊叹的 Monty 在赛道上继续提供支持。我对他照顾我儿子的方式感激不尽,他给了他空间和指导,让他充分享受体验,完全理解需要如何与我的儿子沟通。他的举止比我儿子以前主流学校的许多经验丰富的员工都要好!非常令人印象深刻!!
这不仅仅是一天有趣的卡丁车运动——这是一次积极、难忘的经历,对我们来说意义重大。我们一定会回来的,我强烈推荐 Daytona Go Karting 给任何人,尤其是有孩子的家庭,他们可能需要一点额外的照顾和耐心。感谢 Daytona 团队的付出!