点评:stay was not great. welcomed nicely at reception by Tony who was so friendly and polite. our room was below average was also a mishap with the amount of beds in the room we asked for double bed and a single and got just a double. when we asked for a cot for our little one there was a very big fuss. ate dinner in the aaron lounge which was not very pleasant at all. lorna served us who was lovely but service was slow and food took a long time to come out. was appalled at how the staff were treated so badly by their manager who’s name i found out was Lisa, in front of guests. breakfast next morning was nice buffet style and all breakfast staff were friendly and attentive. leisure club is the only decent thing about this hotel. do yourself a favour and save a buck do not stay here.
翻译:住宿体验并不好。前台的 Tony 热情地欢迎了我们,他非常友好和礼貌。我们的房间低于平均水平,房间里的床位数量也有点问题,我们要了一张双人床和一张单人床,结果只拿到了一张双人床。当我们要一张婴儿床给我们的小宝宝时,他们大吵大闹。我们在 aaron 休息室吃晚餐,一点也不愉快。为我们服务的是 Lorna,她很可爱,但服务很慢,食物要等很长时间才能上来。员工在客人面前受到经理的恶劣对待,我感到震惊,经理的名字是 Lisa。第二天早上的早餐是美味的自助餐,所有早餐工作人员都很友好和周到。休闲俱乐部是这家酒店唯一不错的地方。为了省钱,不要住在这里,为自己做点好事。