点评:I am writing to raise a complaint about the car parking charges at Rutland Water, following a recent visit.
We live locally in Brooke and simply wanted a change of scenery from our usual walks. We drove to Rutland Water expecting to enjoy a straightforward walk, only to be very surprised by the £2.00 per hour parking charge. Unfortunately, our walk took just over an hour, resulting in a £4.00 charge for an hour and seven minutes.
As we had already paid for a second hour, we felt pressured to stay on to “get our money’s worth” and stopped at the Harbour Café for a drink, despite not particularly wanting or needing refreshments as we live so close by. What should have been a simple local walk ended up costing us around £15 once parking and refreshments were added.
Rather than being able to relax, we found ourselves watching the clock, rushing our drinks and leaving abruptly to avoid being charged yet another £2.00 for an additional hour. It completely defeated the purpose of visiting. The experience felt neither welcoming nor enjoyable.
As Rutland residents paying approximately £5,000 per year in council tax, it is deeply disappointing that there is no consideration for locals. At the very least, residents should be offered free or subsidised parking permits. The current system actively discourages local people from using the facilities.
It was also disappointing to note that some areas of the park and certain facilities appear rundown and poorly maintained, which makes the high parking charges feel even harder to justify.
Sadly, this experience has put us off returning altogether. We would also be unlikely to visit the Harbour Café again, despite liking it, as a simple coffee ends up costing £5.60 per person once parking is factored in. This feels short-sighted and ultimately damaging to local usage and businesses.
翻译:我写这封信是为了投诉最近一次去拉特兰水库(Rutland Water)的停车收费问题。
我们住在附近的布鲁克(Brooke),只是想换换环境,不再走平常的路线。我们开车去了拉特兰水库,原本以为可以轻松散步,结果却被每小时2英镑的停车费吓了一跳。不幸的是,我们只走了一个多小时,结果停车一小时零七分钟就被收取了4英镑。
由于我们已经付了第二个小时的停车费,为了“不浪费钱”,我们感到压力,于是在港口咖啡馆(Harbour Café)停下来喝了点东西。其实我们住得这么近,并没有什么特别想喝东西或需要饮料的。原本应该是一次简单的本地散步,结果加上停车费和饮料费,我们花了大约15英镑。
我们根本没法放松,反而一直在看时间,匆匆喝完饮料,然后赶紧离开,以免被再收2英镑的停车费。这完全违背了我们来这里的初衷。这次体验既不友好也不愉快。
作为拉特兰郡居民,我们每年缴纳约5000英镑的市政税,却发现当地居民的利益完全得不到保障,这令人深感失望。至少,应该为居民提供免费或补贴的停车许可证。目前的停车制度实际上阻碍了当地居民使用这些设施。
更令人失望的是,公园的部分区域和一些设施看起来破旧不堪,维护状况糟糕,这使得高昂的停车费更加难以令人信服。
遗憾的是,这次经历让我们彻底打消了再次光顾的念头。尽管我们很喜欢海港咖啡馆,但考虑到停车费,一杯简单的咖啡最终也要花费每人5.60英镑,我们也不太可能再去了。这种做法目光短浅,最终会损害当地居民的使用率和商业利益。