点评:My son bought me a gift of a massage at centre parcs for my 60 th birthday. So we booked up to go this September, thought we'd have a break rather than go for the day. I was gifted a gift card which can not book treatments online apparently I need to book this by phoning up the only problem is I can't get through to any one in the spa and guest services have been unable to help. I was unhelpfully advised that most people just bring their gift card with them and book when there. That's going to be well and good if there's space , if not it's a gift and £65 down the drain. Apparently the spa are unable to phone me . I've phoned various times and been given different numbers for guest services , but no one answers , stupidly there's no information on the actual card of how to book. It seems once you've paid your money they aren't interested in taking the booking. If I do ever get to have the massage somehow then it's already spoilt to be honest.
翻译:我 60 岁生日时,儿子送了我一份礼物,是去中心公园按摩。所以我们预订了今年 9 月去,想休息一下而不是去一整天。我收到了一张礼品卡,但是不能在线预订护理,显然我需要打电话预订,唯一的问题是我无法联系到水疗中心的任何人,客服也无法提供帮助。我无助地建议大多数人只需带上礼品卡,到那里预订即可。如果有空位,那就太好了,如果没有空位,礼物和 65 英镑就打水漂了。显然水疗中心无法给我打电话。我打了好几次电话,得到了不同的客服号码,但没人接,很愚蠢的是,卡上没有任何关于如何预订的信息。似乎一旦你付了钱,他们就不想接受预订了。老实说,如果我有机会享受按摩,那按摩就已经被破坏了。