点评:Initially I would have said great review as accommodated my friend's allergies very well but in terms of spa my treatment was a facial and I had given plenty of notice regarding being early pregnant and so appreciate that required adaptations for my 50 minute facial. However, my facial was cut 10 minutes shorter than intended. This was added to the fact that I could hear another spa goer who had the same facial and got the full time.
This was an expensive spa day especially being a weekend so I think it's not acceptable the time that was cut short for the treatment. I was assured by the manager it would be looked into but time has passed and there's been no replies to the emails sent since. I am really disappointed as my understanding was that the Hilton had a very good reputation and it has resulted in my being totally put off using them for a future spa day/experience.
翻译:最初,我本想说这是一次很棒的评价,因为它很好地适应了我朋友的过敏症,但就水疗而言,我的治疗是面部护理,我已经提前通知了酒店关于怀孕初期的问题,因此很感激需要对我的 50 分钟面部护理进行调整。然而,我的面部护理比预期的要短 10 分钟。此外,我还听说另一位水疗客人也做了同样的面部护理,但花了整整一段时间。
这是一个昂贵的水疗日,尤其是在周末,所以我认为治疗时间缩短是不可接受的。经理向我保证会调查此事,但时间已经过去了,从那时起我发送的电子邮件没有得到任何回复。我真的很失望,因为据我所知,希尔顿酒店的声誉非常好,这导致我完全放弃了在未来的水疗日/体验中使用它们。