点评:We came on the 26 December 2024. Wanted my boy who is 5 to see Thomas land. First time going. When I went to show my tickets on my phone. The lady stuff member was rude to me. Keep saying I needed to show all 5 tickets. We paid one ticket for a family of 4 and 1 individual. another Lovely stuff help me to realised I didn't download all tickets and she was able to let us in. Love the fake snow and the people singing on the balcony. The rides we went on was ok. One ride with car that goes round on top. We had to wait 45 mins in a queue for a 5 minute ride. My partner went to the cafe next to the cars rides. 20 minute to wait for hot drinks. Stuff were busy doing food by order only and if the order had drinks then with the food. Then stuff would then do the drinks. We had to ask for our hot drinks and stuff were rude and didn't know how to handle customers seeing it was busy. After that we went on a few more rides. We decided as a family. That because we could only see one cafe open.the price of food. £10 just for a sample burger 🍔 and it was cold due to weather. Stuff was not helpful. Stuff that was there, didn't some they want to be there. The hot chocolate factory and marshmallows on the pit was extra. So we didn't do that. So we came home and had something to eat locally. 🤨🤔😐. We know that the weather can be cold at this time of the year but there was basically nowhere for us to have something to eat and warm up halfway through and continue with the rest of the rides that were available to us. If the shops and cafes were open. Plus stuff were happy your there and help in any way. Then this place would be definitely one I would say is great for kids. For what we did do, our boy was happy that he went on some rides. but was really cold leaveing and wanting food. this is my feedback. 🤨🤔😐.
翻译:我们是 2024 年 12 月 26 日来的。想让我 5 岁的儿子去看托马斯乐园。第一次去。当我去用手机出示门票时。女工作人员对我很粗鲁。一直说我需要出示所有 5 张门票。我们为一个 4 口之家和 1 个人支付了一张票。另一位可爱的工作人员帮助我意识到我没有下载所有门票,她就让我们进去了。喜欢假雪和在阳台上唱歌的人。我们玩的游乐设施还可以。有一个游乐设施上面有绕行的汽车。我们不得不排队等了 45 分钟才玩 5 分钟的游乐设施。我的伙伴去了汽车游乐设施旁边的咖啡馆。等热饮花了 20 分钟。工作人员只忙着按订单提供食物,如果订单有饮料,则与食物一起提供。然后工作人员会提供饮料。我们不得不要求提供热饮,工作人员很粗鲁,看到人很多,不知道该如何处理顾客。之后我们又玩了几个游乐设施。我们全家一起决定。那是因为我们只能看到一家咖啡馆开门。食物的价格。仅一个样品汉堡就要 10 英镑🍔,而且由于天气原因,那里很冷。东西没有帮助。那里有东西,但没有一些人想在那里。热巧克力工厂和坑上的棉花糖是额外的。所以我们没有那样做。所以我们回家在当地吃了点东西。🤨🤔😐。我们知道一年中的这个时候天气会很冷,但是基本上没有地方让我们吃点东西并在中途暖和一下,然后继续玩剩下的游乐设施。如果商店和咖啡馆开门的话。另外,工作人员很高兴你在那里并以任何方式提供帮助。那么我会说这个地方绝对是适合孩子们的地方。对于我们所做的,我们的儿子很高兴他玩了一些游乐设施。但离开时真的很冷,想要吃东西。这是我的反馈。 🤨🤔😐。