旅行
账户
Tripadvisor用户
The Owner who Doesn’t Care about Patrons
St. Louis Galleria的点评
点评：GW Gyro & Wings very rude, threatened by owner that he gets off work at 8 o’clock wanted to take me outside for asking for a refund
Being very hungry and traveling with the family we were looking for a place to get a quick bite to eat. Charley’s popped up in the GPS & off we went to the mall. The kids wanted Chick-Fil-A so it worked out. Feeling adventurous I figured, “Hey, what’s this place Here; let me check it out ”! As I waited and approached the counter, I let the gentleman know it’s my first time. And I’m looking for something good. Does he have any suggestions?
Abruptly he begin to say order whatever you want..try the sample wrap. I told him I’m really interested in the Philly Cheesesteak & I’d like to order One with the five wing deal, fries & a Smoothie. Impatiently he retorted, you get whatever you get. I asked him if the meat was fresh? He shouted if you want ribeye you gotta go somewhere else… Giving him the benefit of the doubt; I resigned from responding to his rude Behavior. When I got the sandwich I opened it which to my surprise was smashed together & the bread was soggier than 1 day old cereal. Without making a big ordeal. I decided to ask for a refund….. Wrong thing to do. The gentleman begin telling me how his food is good & if I don’t like it download the app and request a refund. I said Sir, I never touched any of the items and you mean to tell me you can accept a refund? I ended up paying $21 dollars and change and he shoved $12.00 at me.. I told him Sir, this isn’t professional the way you’re acting. And when you have a business this isn’t the way you treat customers….
Uh oh another mistake I guess?? He told me how he’d been in business for over 30 years and when I get a business come talk to him about running a business. I said Sir, if you’re the owner shame on you. You never know who’s standing in front of you or who you’re working with. I let him know I’m a military man & I’m part of the reason you get to have the freedoms you have. Once I read the company Bio and what they “stand for” it’s completely opposite of the way he treated me. Especially in front of his employees he’s suppose to lead. Then he proceeded to curse and swear at me telling me I was the biggest A- - Hole he’s ever met. Which I told him never once did I raise my voice at you. And now you’re raising up like popcorn. He told me how he gets off at 8 o’clock if I want to come see him & better yet come outside with me right now. I got something for you.
Threatening me in front of my family. At this juncture I told this gentleman hey Sir, why are you threatening me & talking about taking me outside what about Mark Kaplan and Bob Solomon apparently the President and CEO Of the Company? Call them, get ahold of them. They don’t mean anything to me… So basically no service and also take my money and not give me the right change? Very well I told him, you have a bad attitude. By this time he had an employee come over and let her know to call Security. Which I think was a wonderful idea after this “Business Owner” rents a spot in the busiest mall and to him he could careless about the rudeness and improper actions and behavior. Walking away I ended up going to Charley’s and the atmosphere was night and day. I mean the owners were laughing and dancing trying to bring out smiles in the customers. And there’s A reason why the line there was wrapped around the food court. If a individual don’t want to take care of customers in food service.
They need to get out, not only the threats this gentleman spake we’re unacceptable, but the attitude in which he was emphatically suggesting he had something waiting for me as soon as I was found outside of the public view. This is a serious problem that needs to be taken care of. I actually was calm, cool and collective considering the aggressive, tenacious attitude of which I was neglectfully mistreated.
Being very hungry and traveling with the family we were looking for a place to get a quick bite to eat. Charley’s popped up in the GPS & off we went to the mall. The kids wanted Chick-Fil-A so it worked out. Feeling adventurous I figured, “Hey, what’s this place Here; let me check it out ”! As I waited and approached the counter, I let the gentleman know it’s my first time. And I’m looking for something good. Does he have any suggestions?
Abruptly he begin to say order whatever you want..try the sample wrap. I told him I’m really interested in the Philly Cheesesteak & I’d like to order One with the five wing deal, fries & a Smoothie. Impatiently he retorted, you get whatever you get. I asked him if the meat was fresh? He shouted if you want ribeye you gotta go somewhere else… Giving him the benefit of the doubt; I resigned from responding to his rude Behavior. When I got the sandwich I opened it which to my surprise was smashed together & the bread was soggier than 1 day old cereal. Without making a big ordeal. I decided to ask for a refund….. Wrong thing to do. The gentleman begin telling me how his food is good & if I don’t like it download the app and request a refund. I said Sir, I never touched any of the items and you mean to tell me you can accept a refund? I ended up paying $21 dollars and change and he shoved $12.00 at me.. I told him Sir, this isn’t professional the way you’re acting. And when you have a business this isn’t the way you treat customers….
Uh oh another mistake I guess?? He told me how he’d been in business for over 30 years and when I get a business come talk to him about running a business. I said Sir, if you’re the owner shame on you. You never know who’s standing in front of you or who you’re working with. I let him know I’m a military man & I’m part of the reason you get to have the freedoms you have. Once I read the company Bio and what they “stand for” it’s completely opposite of the way he treated me. Especially in front of his employees he’s suppose to lead. Then he proceeded to curse and swear at me telling me I was the biggest A- - Hole he’s ever met. Which I told him never once did I raise my voice at you. And now you’re raising up like popcorn. He told me how he gets off at 8 o’clock if I want to come see him & better yet come outside with me right now. I got something for you.
Threatening me in front of my family. At this juncture I told this gentleman hey Sir, why are you threatening me & talking about taking me outside what about Mark Kaplan and Bob Solomon apparently the President and CEO Of the Company? Call them, get ahold of them. They don’t mean anything to me… So basically no service and also take my money and not give me the right change? Very well I told him, you have a bad attitude. By this time he had an employee come over and let her know to call Security. Which I think was a wonderful idea after this “Business Owner” rents a spot in the busiest mall and to him he could careless about the rudeness and improper actions and behavior. Walking away I ended up going to Charley’s and the atmosphere was night and day. I mean the owners were laughing and dancing trying to bring out smiles in the customers. And there’s A reason why the line there was wrapped around the food court. If a individual don’t want to take care of customers in food service.
They need to get out, not only the threats this gentleman spake we’re unacceptable, but the attitude in which he was emphatically suggesting he had something waiting for me as soon as I was found outside of the public view. This is a serious problem that needs to be taken care of. I actually was calm, cool and collective considering the aggressive, tenacious attitude of which I was neglectfully mistreated.
翻译：GW Gyro & Wings 非常粗鲁，被老板威胁说他8点下班要带我出去要求退款
由于非常饥饿和与家人一起旅行，我们正在寻找一个可以快速吃点东西的地方。查理在 GPS 中突然出现，然后我们去了购物中心。孩子们想要 Chick-Fil-A，所以它成功了。喜欢冒险的我想，“嘿，这里是什么地方？让我检查一下”！当我等待并走近柜台时，我让这位先生知道这是我的第一次。我正在寻找好的东西。他有什么建议吗？
突然他开始说你想要什么就点什么……试试样品包装。我告诉他我对 Philly Cheesesteak 真的很感兴趣，我想点一份有五翼特卖、薯条和冰沙的 One。他不耐烦地反驳道，你得到什么就得到什么。我问他肉新鲜吗？他喊道，如果你想要肋眼牛排，你得去别的地方……让他从怀疑中受益；我辞去了对他粗鲁行为的回应。当我拿到三明治时，我打开它，令我惊讶的是它被砸碎了而且面包比 1 天的麦片还要湿。没有做一个大的考验。我决定要求退款……做错事了。这位先生开始告诉我他的食物有多好吃，如果我不喜欢，请下载应用程序并申请退款。我说先生，我没有碰过任何东西，你的意思是说你可以接受退款？我最终支付了 21 美元并找零，他向我推了 12.00 美元。我告诉他，先生，你的行为方式不专业。当您开展业务时，这不是您对待客户的方式……。
呃哦，我猜又是一个错误？？他告诉我他是如何从商 30 多年的，当我开始做生意时，就来和他谈谈经营企业的事。我说，先生，如果您是店主，那就太丢人了。你永远不知道谁站在你面前，或者你在和谁一起工作。我让他知道我是一名军人，我是你获得自由的部分原因。一旦我阅读了公司简介以及他们“代表”的内容，这与他对待我的方式完全相反。尤其是在他应该领导的员工面前。然后他开始诅咒我并向我发誓，告诉我我是他见过的最大的 A-Hole。我告诉过他，我从来没有对你提高嗓门。现在你像爆米花一样长大了。他告诉我如果我想来看他，他会在 8 点钟下车，最好现在就和我一起出去。我有东西给你。
在家人面前威胁我。就在这个时候，我告诉这位先生，嘿，先生，你为什么要威胁我并谈论带我出去，马克卡普兰和鲍勃所罗门显然是公司的总裁兼首席执行官呢？打电话给他们，找到他们。他们对我来说没有任何意义……所以基本上没有服务，还拿了我的钱而不给我找零钱？很好，我告诉他，你态度不好。这时，他让一名员工过来，让她知道要打电话给保安。在这个“企业主”在最繁忙的购物中心租了一个地方并且对他来说他可以不在意粗鲁和不当的行为和行为之后，我认为这是一个绝妙的主意。走开后，我去了查理家，那里的气氛日夜不停。我的意思是店主们在大笑和跳舞，试图给顾客带来微笑。那里的线路环绕美食广场是有原因的。如果一个人不想在餐饮服务中照顾顾客。
他们需要离开，不仅是这位先生所说的威胁我们是不可接受的，而且他强调的态度表明，一旦我被发现在公众视野之外，他就有事情等着我。这是一个需要注意的严重问题。考虑到我被疏忽地虐待的咄咄逼人、顽强的态度，我实际上是冷静、冷静和集体的。
由于非常饥饿和与家人一起旅行，我们正在寻找一个可以快速吃点东西的地方。查理在 GPS 中突然出现，然后我们去了购物中心。孩子们想要 Chick-Fil-A，所以它成功了。喜欢冒险的我想，“嘿，这里是什么地方？让我检查一下”！当我等待并走近柜台时，我让这位先生知道这是我的第一次。我正在寻找好的东西。他有什么建议吗？
突然他开始说你想要什么就点什么……试试样品包装。我告诉他我对 Philly Cheesesteak 真的很感兴趣，我想点一份有五翼特卖、薯条和冰沙的 One。他不耐烦地反驳道，你得到什么就得到什么。我问他肉新鲜吗？他喊道，如果你想要肋眼牛排，你得去别的地方……让他从怀疑中受益；我辞去了对他粗鲁行为的回应。当我拿到三明治时，我打开它，令我惊讶的是它被砸碎了而且面包比 1 天的麦片还要湿。没有做一个大的考验。我决定要求退款……做错事了。这位先生开始告诉我他的食物有多好吃，如果我不喜欢，请下载应用程序并申请退款。我说先生，我没有碰过任何东西，你的意思是说你可以接受退款？我最终支付了 21 美元并找零，他向我推了 12.00 美元。我告诉他，先生，你的行为方式不专业。当您开展业务时，这不是您对待客户的方式……。
呃哦，我猜又是一个错误？？他告诉我他是如何从商 30 多年的，当我开始做生意时，就来和他谈谈经营企业的事。我说，先生，如果您是店主，那就太丢人了。你永远不知道谁站在你面前，或者你在和谁一起工作。我让他知道我是一名军人，我是你获得自由的部分原因。一旦我阅读了公司简介以及他们“代表”的内容，这与他对待我的方式完全相反。尤其是在他应该领导的员工面前。然后他开始诅咒我并向我发誓，告诉我我是他见过的最大的 A-Hole。我告诉过他，我从来没有对你提高嗓门。现在你像爆米花一样长大了。他告诉我如果我想来看他，他会在 8 点钟下车，最好现在就和我一起出去。我有东西给你。
在家人面前威胁我。就在这个时候，我告诉这位先生，嘿，先生，你为什么要威胁我并谈论带我出去，马克卡普兰和鲍勃所罗门显然是公司的总裁兼首席执行官呢？打电话给他们，找到他们。他们对我来说没有任何意义……所以基本上没有服务，还拿了我的钱而不给我找零钱？很好，我告诉他，你态度不好。这时，他让一名员工过来，让她知道要打电话给保安。在这个“企业主”在最繁忙的购物中心租了一个地方并且对他来说他可以不在意粗鲁和不当的行为和行为之后，我认为这是一个绝妙的主意。走开后，我去了查理家，那里的气氛日夜不停。我的意思是店主们在大笑和跳舞，试图给顾客带来微笑。那里的线路环绕美食广场是有原因的。如果一个人不想在餐饮服务中照顾顾客。
他们需要离开，不仅是这位先生所说的威胁我们是不可接受的，而且他强调的态度表明，一旦我被发现在公众视野之外，他就有事情等着我。这是一个需要注意的严重问题。考虑到我被疏忽地虐待的咄咄逼人、顽强的态度，我实际上是冷静、冷静和集体的。
© 2025 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
