点评:Please don’t waste your time, money and effort trying to get your money back by ordering online. I bought fudge from the shop when visiting Mevagissy and it is really nice fudge. So I went online to order some for someone as a gift. I ordered on a Saturday spend around £30 on different flavours of fudge. They emailed me on the Sunday to say one of the items I ordered was out of stock which wasn’t a problem because they have lots of flavours to choose from so I choose a different flavour and emailed them back. No problem didn’t think anything more of it. A week later and the parcel hasn’t arrived I emailed to ask if it had been sent and if I could have the tracking number. I got a reply a few days later saying that it had been sent but they didn’t provide the tracking number. I emailed again then a week later as I still hadn’t received anything and received a reply to say they would send another as they are having problems with Royal Mail. Another two weeks pass no parcel no tracking number and no response from the company. So I had to go through my bank and do a chargeback to get a refund. Lovely Fudge but please don’t order online.
翻译:请不要浪费您的时间、金钱和精力试图通过网上订购来取回您的钱。我去梅瓦吉西的时候在商店买了软糖,软糖真的很不错。所以我上网订购了一些作为礼物送给别人。我在周六订购了不同口味的软糖,花了大约 30 英镑。他们在周日给我发了一封电子邮件,说我订购的其中一种商品缺货了,但这没关系,因为他们有很多口味可供选择,所以我选择了另一种口味并给他们回了邮件。没问题,我也没多想。一周后包裹还没到,我发邮件询问包裹是否已经寄出,以及我是否可以得到跟踪号码。几天后我收到回复说包裹已经寄出,但他们没有提供跟踪号码。一周后我又发了一封电子邮件,因为我仍然没有收到任何东西,并收到回复说他们会再寄一个,因为他们与皇家邮政有问题。又过了两周,没有包裹,没有跟踪号码,公司也没有回复。所以我不得不通过银行申请退款。Fudge 很不错,但请不要在线订购。