点评:To whom it may concern,
I'm writing to inquire about, and alert you to, false advertising on your main admission tickets page. Please forward this to all relevant management and corporate employees.
On your main ticket page for the Lehi location, the admission price claims to include 60+ attractions. On the subpages, this admission price is listed as including 60+ and 90+ attractions, in different places on the page. (Screen caps attached for reference.)
However, on your attractions page, you've only got 51 attractions listed at your location, total, which is already 9 less than your original claim (or 49 less, depending on which claim we're going off of). Of those, only 40 appear to be included in the admission price, which is 20 less than your original claim. Of those, 22 are either geared toward very young children, or are small enough in size that they are prohibitive to anyone over the size of a very small child.
In other words, you've only really got 40 attractions included with the admission ticket, and optimistically speaking, only 18 of those are truly accessible to kids or adults age 10+. Many of them are not at all usable for anyone older than approximately second or third grade, depending on the person's size. Regardless of how it's broken down, the claim that there are 60+ attractions included with admission is false. The best you could claim is 40 attractions, not more. Even that is stretch for a good number of your patrons.
Your site is not only misleading, it is flat out false advertising. Every single person who walked into your park expecting to have access to 60+ attractions should be upset about this. It's absolutely not ethical, and it's not okay to take the money of hardworking people while misleading them about what they are actually getting for the cost of admission. It's even more outrageous that you refuse to refund anyone who discovers this massive discrepancy, or complains about it.
Thanks for hearing me out, and thank you for your time. I'm hopeful you will correct these things. If I had more energy for fighting this battle I might seek legal action. There is probably a case here for it, where cheating people is concerned.
-Tiffany Sanderson
翻译:敬启者,
我写这封信是为了询问并提醒您注意门票主页面上的虚假广告。请将此信息转发给所有相关管理人员和公司员工。
在李海地点的主门票页面上,门票价格声称包含 60 多个景点。在子页面上,此门票价格在页面的不同位置列出,包括 60 多个和 90 多个景点。 (附上屏幕帽供参考。)
但是,在您的景点页面上,您所在位置总共只列出了 51 个景点,这已经比您最初声明的景点少了 9 个(或者少了 49 个,具体取决于我们要进行的声明)。其中,门票价格中似乎包含了 40 美元,比您最初声称的价格低了 20 美元。其中 22 个要么适合非常年幼的儿童,要么尺寸太小,以至于对任何体型超过非常小的儿童的人来说都是望而却步。
换句话说,门票中包含的景点实际上只有 40 个,乐观地说,其中真正适合 10 岁以上儿童或成人参观的景点只有 18 个。其中许多对于二年级或三年级以上的人根本不可用,具体取决于人的体型。不管如何细分,关于门票包含 60 多个景点的说法都是错误的。您最多可以声称拥有 40 个景点,而不是更多。即使这样,对于很多顾客来说也是难以承受的。
您的网站不仅具有误导性,而且是彻头彻尾的虚假广告。每个走进公园并希望参观 60 多个景点的人都应该对此感到不安。这绝对是不道德的,而且在拿走勤奋的人的钱的同时误导他们关于他们实际上从入场费中得到的东西是不行的。更令人愤慨的是,您拒绝向任何发现这种巨大差异或对此进行投诉的人退款。
感谢您聆听我的发言,也感谢您抽出宝贵的时间。我希望你能纠正这些问题。如果我有更多的精力去打这场斗争,我可能会寻求法律诉讼。这里可能有一个关于欺骗人们的情况。
-蒂芙尼·桑德森