点评:Been a 5 year tradition for me and my children coming here so far, they’re a little bit older now but still wanted to come, however I didn’t due to the food prices and subpar quality and us knowing the same hayride routine etc. So, first red flag. Pulling in to park….. now I understand that a lot of businesses want to employ the young people and all but customer service training always seems like it’s lacking with no elders around to guide them the way. Especially when people pay their hard earned money to visit these establishments. Young guy with dark shades was so rude as I was trying to park it was ridiculous, I had to catch myself from approaching him for his obnoxious attitude and body language, just totally behaved like a jerk and the other guy who was ushering me into the parking spot made it no better although his body language was terrible also. So that sat with me as we entered the park. Food was pricey, fries were far too salty, kettle corn was ok. I told the kids that this would be our last time ever coming here.
For newcomers who may be interested for next years fall festival because today was the last day, it’s worth the first trip I would say….. however, to the owners, I would suggest better customer service training for the young male adults.
翻译:五年来,我和孩子们一直都有来这里的习惯。现在他们年纪稍大了一些,但还是想来。不过由于食物价格昂贵且质量不佳,再加上我们早已熟悉了同样的游乐项目等等,这次我就没去了。这是第一个警示信号。开车进入停车场后……我明白很多商家都希望雇佣年轻人,但因为没有年长者来指导他们,他们的客户服务水平似乎总是有所欠缺。尤其是当人们掏出辛辛苦苦赚来的钱来光顾这些场所时。我试图停车时,那个戴着深色墨镜的年轻男子态度极其无礼,简直荒谬至极。他那种令人讨厌的举止和肢体语言让我强忍着没走过去理论——他表现得完全就是个混蛋。而那个指引我停车的工作人员也毫无帮助,他的肢体语言同样糟糕透顶。这些不快的经历一直萦绕在我心头,直到我们进入公园。食物价格不菲,薯条也咸得离谱。爆米花还行吧。我告诉孩子们,这将是我们最后一次来这里了。
对于那些可能对明年的秋季 festival 感兴趣的新顾客来说——因为今天是最后一天了——我觉得值得一去……不过,对于老板们,我建议对那些年轻男性员工进行更好的客户服务培训。