点评:I went there for game of bowling for my son who is 4 years old arround 18:00 ,upon arrival to the place I went to the counter to book a game of bowling ,when I mentioned about child playing the game if they have any different price for children’s , she said they are fully booked until 21:30 .i then said I don’t have problem paying regular price, she still insisted that she is fully booked even though most of the lanes were free , then to my disappointment I tried to book it online and to my surprise I was able to book it by paying £8.85 for a 18:30 slot . When I asked the manager on duty why I wasn’t able to book it 5 min ago he said there was a lot of bookings that time ,and I booked after 5 min and all of their bookings until 21:30 seems to disappeared ,I understand they want to make money as much as possible they did not give me a spot coz only 1 player would have played. I think they are instructed to do this to maximise their profit if that’s the case they should clearly make a policy about children’s not allowed.not for a second the manager on duty apologised to me for the treatment,if I wanted to make big deal out of this I m sure they would have no place to defend themselves from this disgusting behaviours,This is very disappointing ,this is my 3rd time here never coming back and I will ask my frds and family to avoid such place where they don’t even consider about kids.
翻译:我大约在 18:00 去那里为我 4 岁的儿子玩保龄球,到达那里后,我去柜台预订保龄球比赛,当我提到孩子玩游戏时,问他们是否对儿童有不同的价格,她说直到 21:30 都已经订满了。然后我说我支付正常价格没问题,她仍然坚持说她已经订满了,即使大多数球道都是免费的,然后令我失望的是,我尝试在线预订,让我惊讶的是,我能够以 8.85 英镑的价格预订到 18:30 的时段。当我问值班经理为什么我无法在 5 分钟前预订时,他说当时有很多预订,我 5 分钟后预订,直到 21:30 的所有预订似乎都消失了,我明白他们想要尽可能多地赚钱,所以他们没有给我一个位置,因为只有 1 名球员会玩。我认为他们受命这样做是为了实现利润最大化,如果真是这样,他们应该明确制定不允许儿童进入的政策。值班经理从未向我道歉,如果我想把这件事当回事,我肯定他们无处可逃,无法抵御这种令人厌恶的行为,这非常令人失望,这是我第三次来这里,再也不会来了,我会要求我的朋友和家人避开这种根本不考虑孩子的地方。