旅行
账户
Jim B
Manager Jessica is a joke!
Exploration Acres的点评
点评：This use to be a welcoming friendly environment for those of us with disabilities, until now. We were harassed by Jessica who claimed to be a manager before ever entering the gates due to our having a Service Animal. She demanded to know the disability, the service being provided and why it needed to be provided. While we were appalled, we let her know it was not any of her business yet she continued to harass and demand our protected personal information! We told her she can see and read the collar for proof of being a service animal at which she then proceeded to say she would not bend down to look and risk her face being eaten off! We asked the cashiers to get the mgr and here Jessica appears again to demean us further. We also informed her we were over charged an extra ticket, rather make it right she “donates” the ticket to a ghost customer!! The biggest kicker is when another employee later tells us this Jesica is only a trainer who went out of her way to belittle us due to having to depend on a service animal, refuse to correct our being over charged and then to keep us away from actual management! If you want to go somewhere to be treated like trash, this is the place to go, otherwise save yourselves the trouble and go down the road!
翻译：直到现在，这里曾经是一个对我们这些残疾人来说温馨友好的环境。我们还没进门就被自称是经理的杰西卡骚扰，因为我们有一只服务性动物。她要求了解残疾情况、提供的服务以及为什么需要提供这些服务。虽然我们感到震惊，但我们告诉她这不关她的事，但她继续骚扰我们，并要求我们提供受保护的个人信息！我们告诉她，她可以看项圈并读出项圈，以证明自己是服务性动物，然后她继续说她不会弯下腰去看，以免她的脸被咬掉！我们要求收银员去找经理，杰西卡再次出现，进一步贬低我们。我们还告诉她，我们多收了一张票，更糟糕的是，她把票“捐赠”给了一个幽灵顾客！！最令人气愤的是，后来另一位员工告诉我们，杰西卡只是一名训练员，她故意贬低我们，因为我们不得不依赖一只服务性动物，拒绝纠正我们被多收费的行为，然后让我们远离实际管理！如果你想去一个被像垃圾一样对待的地方，这就是你要去的地方，否则就省省麻烦，走这条路吧！
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