点评:There is an awful baby changing facility in the marshes shopping centre.
There are several issues that continue to not be a priority for management to fix making the experience in your shopping centre poor for a parent of a young baby.
The heavy door is broken and is poorly propped up by a chair. Someone tried to enter when I was changing my baby, and I found that frightening as the room is isolated.
The toilet is out of order meaning a parent with a pram has no toileting facility in your centre.
The room is not child friendly with no simple decorations e.g. wall stickers, a bit of colour.
The room could be improved with a comfortable chair e.g. breastfeeding support.
I do not know why the baby changing facility is upstairs which is difficult when your child is distressed. It was poorly marked and took me a long time to find from the other entrance.
I have written to management and lodged a complaint, citi g the problems and asking them to prioritize fixing the issues and addressing improvements to make visiting your shopping centre a nicer experience for new. We will see if they bother.
翻译:Marshes 购物中心的婴儿换尿布设施糟糕透了。
有几个问题管理层一直没有优先解决,导致婴儿家长在购物中心的体验很差。
沉重的门坏了,椅子支撑得也不好。我给宝宝换尿布的时候有人试图进来,我感到很害怕,因为房间很偏僻。
卫生间坏了,推着婴儿车的家长在你们中心没有厕所。
房间不太适合儿童,没有简单的装饰,比如墙贴,或者一些色彩。
房间可以改进,比如增加舒适的椅子,比如母乳喂养支架。
我不明白为什么婴儿换尿布设施在楼上,当你的孩子感到难受的时候,这很麻烦。那里的标识很模糊,我花了很长时间才从另一个入口找到。
我已经写信给管理层并提出投诉,指出了这些问题,并要求他们优先解决问题并进行改进,以便为新顾客提供更愉快的购物体验。我们会看看他们是否会费心。