点评:The facility is good but customer support is non existent. I purchased tickets for Peter Rivera for May 11, 2024 which was rescheduled for June 29, 2024.
I was unable to attend the rescheduled event. I emailed and left voice messages with the box office on multiple occasions. I never received a response. I contacted my credit card company and filed a dispute. I again made attempts to contact the box office. I heard nothing.
I am thoroughly disappointed in the theatre. I have supported them throughout the years even living almost three hours away (if traffic is moving). I have supported local businesses including hotels and restaurants.
It's unfortunate but poor customer service has won over and I will no longer support this theatre nor supporting businesses.
Thanks for the great shows.
翻译:设施不错,但缺乏客户支持。我购买了 2024 年 5 月 11 日的 Peter Rivera 演出门票,但该演出改期至 2024 年 6 月 29 日。
我无法参加改期后的活动。我多次给售票处发送电子邮件和语音留言。但我从未收到回复。我联系了我的信用卡公司并提出了异议。我再次尝试联系售票处。但我什么也没听到。
我对剧院彻底失望了。多年来,我一直支持他们,即使住在近三个小时的路程之外(如果交通畅通的话)。我支持当地的企业,包括酒店和餐馆。
很遗憾,糟糕的客户服务赢得了我的支持,我将不再支持这家剧院,也不会支持企业。
感谢你们的精彩演出。