Skip any business with "The Historic Everett Theatre"! They have zero class or any inkling of decent customer service.
The Historic Everett Theatre的点评
点评:We arrived early for the "Lee Oskar and Friends" concert on Friday, June 13, 2025 only to find the "Historic Everett Theatre", in Everett, Washington, dark and the doors locked. There was no prior communication sent by any means. No sign or notice at the box office window or on the theatre doors displaying notice that the concert had been cancelled. While standing outside the locked theatre doors we called and left a voice mail on the Theatre Box Office telephone contact number. We then called again as well as e-mailed them that night and several times since. To date, June 24, 2025 they have not replied to either our mobile phone or by an e-mail. We have asked for a response and an explanation of this really poor customer service. At first we were just annoyed that they would waste our time and gas as well as treat paying customers so callously. Now, we are angry as well as disgusted!! This is not a concert venue that we would recommend as they have zero class or inkling of good customer service!
翻译:2025年6月13日,星期五,我们早早赶到华盛顿州埃弗雷特市的“历史埃弗雷特剧院”,准备观看“李·奥斯卡和朋友们”的音乐会,却发现剧院大门紧锁,一片漆黑。事先没有任何通知。售票处窗口和剧院大门上都没有任何告示或通知表明音乐会已取消。我们站在紧锁的剧院门外,给剧院售票处的电话联系电话留了语音留言。那天晚上,我们又打了一次电话,也发了几次邮件。直到2025年6月24日,他们还没有回复我们的手机和邮件。我们要求他们就这种极其糟糕的客户服务做出回应和解释。起初,我们只是恼火他们竟然浪费我们的时间和汽油,还如此冷酷地对待付费观众。现在,我们既愤怒又恶心!!我们不会推荐这家音乐会场地,因为他们的客户服务毫无水准,甚至连一点儿好的迹象都没有!