点评:Hello, my name is Daniela Fiat and I visited St. Anastasia Isle on 15 September 2025.
The island is amazing and beautiful.
Our experience with the buying of the tickets was very bad.
If you search on google information about the island and how to get that, you don't find a direct information. There are many tourism-operators, including you, that offer the tickets with the over prices. I think is more correct to guide the clients to official link https://reservations@gotoburgas.com/event/19715 where the prices are 18 BGN or 9.2 EUR (the prices can be verify directly also in the port of Burgas) and at the tourism-operator for example: getyourguide.com
https://www.getyourguide.com/ro-ro/burgas-l406/burgas-excursie-cu-vaporul-spre-insula-sfanta-anastasia-t386868/?ranking_uuid=fd0b6f92-d220-4a83-b32e-9605131b00b1 the price is 71 BGN = 184 RON = 36 EUR. Is not normal, it is too much for any consumers. This price is not justified! We pay 4 x the official price.
Please inform correct the consumers or if you provide this type of prices negotiate with tour operators some voucher included in this price for example 1 voucher 20 leva for some drinking (coffee, tea etc.) at isle's restaurant or some souvenirs or herbal tea for home from the island etc.
I will flag this warning also on the official site Municipal enterprise "Tourism", Municipality of Burgas info@gotoburgas.com
I hope this review will help you to approach of your clients with fair play and if the prices are higher to offer some additional and the clients to be happy.
Thank you.
Daniela Fiat
翻译:您好,我叫丹妮拉·菲亚特,我于2025年9月15日游览了圣阿纳斯塔西亚岛。
这座岛屿令人惊叹,景色优美。
我们的购票体验非常糟糕。
如果您在谷歌上搜索关于这座岛屿的信息以及如何前往,您找不到直接的信息。包括您在内的许多旅游运营商都提供价格过高的门票。我认为更正确的做法是引导顾客访问官方链接 https://reservations@gotoburgas.com/event/19715,价格为 18 保加利亚列弗或 9.2 欧元(布尔加斯港口也可直接核实价格),或者在旅游运营商处查询,例如:getyourguide.com
https://www.getyourguide.com/ro-ro/burgas-l406/burgas-excursie-cu-vaporul-spre-insula-sfanta-anastasia-t386868/?ranking_uuid=fd0b6f92-d220-4a83-b32e-9605131b00b1,价格为 71 保加利亚列弗 = 184 罗马尼亚列伊 = 36 欧元。这很不正常,对任何消费者来说都太贵了。这个价格不合理!我们支付的价格是官方价格的四倍。
请告知正确的消费者,或者如果您提供此类价格,请与旅行社协商,在价格中包含一些代金券,例如1张20列弗的代金券,可用于在岛上餐厅享用饮品(咖啡、茶等),或购买一些纪念品或从岛上带回家的凉茶等。
我也会在布尔加斯市政府“旅游”官方网站(info@gotoburgas.com)上标注此警告。
我希望这篇评论能帮助您公平地对待客户,如果价格较高,请提供一些额外服务,让客户满意。
谢谢。
Daniela Fiat