点评:We were very excited to use their services; they were very accomodating when we were booking with them. We had to make adjustments to their normal booking, but they were very easy to deal with; tons of communication until after we actually booked the trip. This was the last leg of our trip and it became the worst part and ruined our overall experience. There was no communication and the little we had was not definitive and the lodge we were supposed to stay at (that we were told during booking) was changed the night before and it was not a place we would have picked. The hotel also used in Victoria Falls, Elephant Hills, is not very nice. We had no water our first day and when it came on, it was brown! They out source their tours to other companies, so you could just book your own experience instead of paying them!
翻译:我们非常高兴能使用他们的服务;我们预订时,他们非常乐于助人。我们不得不调整他们的正常预订,但他们非常好相处;在我们实际预订行程之前,我们进行了大量的沟通。这是我们旅行的最后一段,也是最糟糕的部分,毁了我们的整体体验。没有沟通,我们只得到了一点不确定的东西,我们应该住的旅馆(我们在预订时被告知)在前一天晚上被更改了,这不是我们会选择的地方。维多利亚瀑布的大象山酒店也不太好。第一天我们没有水,来水时,水是棕色的!他们将他们的旅游外包给其他公司,所以你可以自己预订体验,而不必付钱给他们!