点评:Could have been wonderful….. unbelievably there is only one disabled parking space at this hotel! When you mention this after you’ve had to park in the main car park and walk to the spa, you’re told they would have sent a buggy to get you….. Not acceptable!
On the plus side - the spa reception team were wonderful, they made me really feel welcome and a valued guest. Even though there was a queue, they took the time to explain and show me everything I needed for my spa day. There were lifts, spotless changing rooms - with lockers that worked - and an absolute abundance of towels.
The facial was really great and very relaxing, the spa was the best equipped I’d ever been to with so many different heat rooms and pools to sample.
The food was quite expensive but good and the choice of drinks was also good.
The real downside was that there were noisy children in the pool all day, some not being watched by adults; we had to move away from the pool as the noise was so awful. Then while we were eating lunch, a couple of unaccompanied children in the pool were constantly throwing balls into the dining area - SO annoying. When you spend so much money on a special spa day, you don’t expect it to be ruined by unruly children. I realise there isn’t an adults only area - other than in the spa itself - but it would be great to have the five star experience without the noisy children!
翻译:本来可以很棒……难以置信的是,这家酒店只有一个残疾人停车位!如果你在主停车场停车,然后步行去水疗中心后才提到这一点,他们会告诉你会派一辆婴儿车来接你……真是令人无法接受!
优点是水疗中心的接待团队非常棒,他们让我感到宾至如归,觉得自己是一位尊贵的客人。即使排队很长,他们也花时间向我解释并展示了我在水疗中心所需的一切。那里有电梯、一尘不染的更衣室——还有可以使用的储物柜——以及非常充足的毛巾。
面部护理非常棒,让人非常放松。水疗中心是我去过的最好的水疗中心,有这么多不同的热疗室和泳池可以体验。
食物价格不菲,但味道不错,饮品的选择也不错。
真正的缺点是泳池里整天都有吵闹的孩子,有些孩子甚至没有大人看管;我们不得不离开泳池,因为噪音太大了。然后我们吃午饭的时候,泳池里几个没人陪伴的孩子不停地往餐厅里扔球——真是烦死人了。你花了那么多钱享受一次特别的水疗,肯定不会想到会被不守规矩的孩子破坏。我知道除了水疗中心本身,没有专门的成人区——但如果能享受到没有吵闹孩子的五星级体验,那该有多好啊!