点评:Our family booked one of the function rooms Sunday November 17th in Ballykisteen Hotel for 1pm.
It was our Dads months mind and as we are a large family decided to go for lunch.
When we arrived at 12.20 there was a long wait at the bar for drinks and coffee as there was only two young girls working.
At 1pm we went to the function room where there was 5/6 round tables set for us. The floor hadn't been hoovered. There was cobwebs all over the windows above our tables.
I ordered three glasses of white wine during the course of the day and each time I paid the price changed.
The Menu was dated 17/11/2027.
And it was very badly laid out. The Beef main course was written in with the Dessets. Also the reverse side of the menu had another menu on it. So unprofessional.
It was now 2.15 and we still hadn't our starters got one hour and 15 minutes later
By 3pm we were actually eating out main course which was cold and most people had their meats eaten before the vegetables came to the table. Some of my family send it back to be reheated. The kids meals still hadn't come out by 3.30pm.
By 4pm we had our tea and coffee and we had to ask for teaspoons to stir our Tea/coffee.
The whole experience was awful especially with the day that was in it. We were still so upset about our Dad.
Unfortunately we will never be returning to this Hotel.
By the way there was over 50 of us for lunch and the staff should have been prepared.
翻译:我们一家人在 11 月 17 日星期日下午 1 点在 Ballykisteen 酒店预订了一个多功能厅。
这是我们爸爸的一个月心事,因为我们是一个大家庭,所以决定去吃午饭。
当我们 12:20 到达时,酒吧里只有两个年轻女孩在工作,所以饮料和咖啡等了很长时间。
下午 1 点,我们去了多功能厅,那里为我们准备了 5/6 张圆桌。地板还没有打扫过。桌子上方的窗户上到处都是蜘蛛网。
我白天点了三杯白葡萄酒,每次付款时价格都变了。
菜单的日期是 17/11/2027。
而且布局非常糟糕。牛肉主菜和甜点写在一起。而且菜单的背面还有另一份菜单。太不专业了。
现在是 2.15,一个小时 15 分钟后我们仍然没有吃开胃菜
下午 3 点,我们实际上在外面吃主菜,主菜是冷的,大多数人在蔬菜上桌之前就吃完了肉。我的一些家人把它退回去重新加热。儿童餐到下午 3 点半还没有送来。
下午 4 点,我们喝了茶和咖啡,我们不得不要茶匙来搅拌茶/咖啡。
整个经历很糟糕,尤其是在那一天。我们仍然为父亲感到难过。
不幸的是,我们再也不会回到这家酒店了。
顺便说一句,我们午餐时有 50 多人,工作人员应该做好准备。