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Annari K
2.5+ hours for check in. Only 1 desk open and RUDE staff
Tropical Islands的点评
点评：Over 2.5 hours in check-in queue, with only 1-2 desks out of 6 open for the entre time. Foe a bit there were 2 check-in desks but then reduced to one. A child fainted standing waiting. No assistance from staff. I felt faint from the long standing in the heat too. No chairs for old ,young, pregnant or weak. So far, the staff has been incredibly rude and dismissive when trying to find out where to go for check in, and have sent several visitors rudely back to queue when being asked if another check in desk can be opened. Awful start to an overnight bday stay. Lots of unhappy people around us .... Still standing in the heat in the queue.
To add, one customer tried to complain at information desk, cant complain either. Person was told nothing can be done as the boss is in Spain. What a ridiculous joke!!! People in back of queue will wait over 3.5 hours today for check in ....
To add, one customer tried to complain at information desk, cant complain either. Person was told nothing can be done as the boss is in Spain. What a ridiculous joke!!! People in back of queue will wait over 3.5 hours today for check in ....
翻译：排队办理登机手续超过 2.5 小时，6 个登机台全程只有 1-2 个开放。起初有 2 个登机台，后来减少到 1 个。一个小孩站着等的时候晕倒了。工作人员没有帮助。我在高温下站得太久也感觉晕倒了。没有老人、小孩、孕妇或体弱者的椅子。到目前为止，工作人员在询问办理登机手续的地方时非常粗鲁和不屑一顾，当被问及是否可以开设另一个登机台时，他们粗鲁地将几位游客送回队列。生日住宿的开始很糟糕。我们周围有很多不开心的人……仍然在高温下排队。
另外，有一位顾客试图在服务台投诉，但也无能为力。对方被告知无能为力，因为老板在西班牙。真是个荒谬的笑话！！！今天排队后面的人要等 3.5 个小时才能办理登机手续……
另外，有一位顾客试图在服务台投诉，但也无能为力。对方被告知无能为力，因为老板在西班牙。真是个荒谬的笑话！！！今天排队后面的人要等 3.5 个小时才能办理登机手续……
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