点评:We come here often over the years. This visit was rough. We got a table right away. It was our servers 1st day on a Saturday. She was very nice& in clearly thrown to the wolves. Yes she's obviously been a waitress b4& did pretty well considering but wow..She was running around & doing her best to 'do it all'. While the regular waitress that's been here yrs took her time doing anything. Zero rush or pep in her step. She spent more time behind the bar chatting to customers than actually working. We were a group of 4. From arrival to exit, we were there 2.5 hrs. It took forever & ever to get our food. We requested a sampler platter for an app& were told none were made up& they weren't going to be. So we had to pick something else. While we waited for food we watched 3 men come in, sit at a dirty table by us & leave 20min later cuz nobody greeted them. Tables weren't getting cleared during/after meals. We did notice that had the lady behind the bar talked less& helped the new girl more, they could have slayed the night. Even when she left the bar area to help, she didn't seem to do much work, just a snail pace. It was sad that she didn't seem to care about anything but having a good time. Maybe go help the kitchen that was so behind? We raved about this place to my in-laws. It was my fil's bday. We were embarrassed by the decline in service overall & cleanliness that we witnessed. The new server we had will end up quitting if she has to keep working harder than her coworker though, I know I would. At least someone on the main floor was trying Saturday.
翻译:这些年来我们经常来这里。这次来得不愉快。我们马上就得到了一张桌子。那是我们服务员第一天来的星期六。她人很好,显然是被扔到了狼群里。是的,她显然以前做过服务员,考虑到她做得还不错,但哇……她四处奔波,尽力“做所有事情”。而在这里工作多年的普通服务员做任何事情都很慢热。一点也不着急,一点也不精神。她在吧台后面和顾客聊天的时间比实际工作的时间还多。我们一共 4 个人。从到达到离开,我们在那里待了 2.5 小时。我们花了很长时间才拿到食物。我们要求一个开胃菜的样品拼盘,被告知没有准备好,他们不会准备好。所以我们不得不选择其他东西。在等食物的时候,我们看到 3 个男人进来,坐在我们旁边一张脏兮兮的桌子旁,20 分钟后就离开了,因为没有人迎接他们。用餐期间/用餐后,桌子没有被清理。我们确实注意到,如果吧台后面的女士少说话,多帮助新来的女孩,他们本可以度过一个愉快的夜晚。即使她离开酒吧区去帮忙,她似乎也没做多少工作,只是蜗牛般的速度。令人遗憾的是,她似乎什么都不在乎,只想玩得开心。也许去帮助落后的厨房?我们向我的姻亲们大肆吹捧这个地方。那天是我公公的生日。我们目睹了整体服务和清洁度的下降,这让我们感到尴尬。如果我们新来的服务员必须继续比她的同事更努力地工作,她最终会辞职的,我知道我会的。至少主楼层的某个人在星期六努力工作。