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Adrienne M
3 bad experiences in 6 months. No longer a glutton for punishment. Check out Joe's
Uncle Jack's Bar & Grill的点评
点评：Unfortunately this is the 3rd issue I've had with Uncle Jack's in the last 6 months. On the first occasion I was buying gift certificates for Christmas gifts, when they rang me up, they charged me tax on the certificates, I asked if that meant they would not charge the recipient tax, since the tax was already covered. I was first told they didn't know, then told yes they would be charged tax. I asked of it was legal to charge tax twice for merchandise and they became indignant. In the end, no tax was charged to me. The second time was in February, the restaurant is seat yourself and was about half full on this day, my husband sat and we waited and waited and waited. Several other parties came in and were being served. We tried to get one waitresses attention and she ran past, no one came back after 23 minutes we left and came to Joe's. We have since been back and had a good experience, but today we attempted to use a discount that Uncle Jack's sells on Restaurant.com which gives you 50% off, so if you spend 30.00 you get 15.00 off. This is a certificate you buy at a discounted rate. The certificate specifically has their business name, address and phone number on it. They refused to honor it and said they knew nothing about it and it must have been something the old owner did. I paid for my husband's iced tea and again we're at Joe's, because we always receive stellar service when we come here. It's unfortunate that this business isn't sure what it's doing or how to treat guests. The food isn't bad and they have creative drinks.
翻译：不幸的是，这已经是六个月来我在 Uncle Jack's 遇到的第三次问题了。第一次是我在购买圣诞礼物的礼券时，他们打电话给我时，竟然向我收取了礼券的税款，我问这是否意味着他们不会向收礼人收取税款，因为税款已经包含在内了。他们一开始告诉我不知道，然后又说是的，他们会被收税。我问他们是否合法对商品收两次税，他们很生气。最后，我没有被收税。第二次是在二月份，那天餐厅是自助入座，大约坐了一半人，我丈夫坐在那里，我们等啊等啊等。其他几个人进来了，正在被服务。我们试图引起一位女服务员的注意，但她跑过去了，23 分钟后没有人回来，我们离开后来到了 Joe's。后来我们又来过，体验不错。今天我们想用一下Uncle Jack's在Restaurant.com上推出的五折优惠，也就是说满30美元立减15美元。这是一张以折扣价购买的优惠券。优惠券上明确写着他们的公司名称、地址和电话号码。但他们拒绝兑现，说他们对此一无所知，这肯定是前老板干的。我付了丈夫的冰茶钱，我们又去了Joe's，因为我们每次来这里都能享受到一流的服务。可惜的是，这家店不知道自己在做什么，也不知道该如何招待客人。食物还不错，他们的饮品也富有创意。
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