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Joan F
Mixed experience…
Yankee Freedom的点评
点评：The Dry Tortugas National Park itself is absolutely stunning - crystal clear waters, incredible history at Fort Jefferson, and amazing snorkeling opportunities. The boat ride, while choppy, offered beautiful views of the open ocean and Keys.
However, I have to dock points for a serious customer service issue. During our visit, boat crew members apparently reported passengers to federal law enforcement for activities that occurred before boarding. Upon our arrival, several passengers were approached by officers and issued a $550 ticket. While I understand federal property has different rules, being essentially turned in by the staff after paying $245 for the tour left a very sour taste.
The destination is worth seeing, but be aware that staff may report passenger activities to authorities. For a premium-priced excursion, this felt like a significant breach of customer trust.
The park itself deserves 5 stars - the Yankee Freedom experience as a whole gets 3 due to how this was handled.
However, I have to dock points for a serious customer service issue. During our visit, boat crew members apparently reported passengers to federal law enforcement for activities that occurred before boarding. Upon our arrival, several passengers were approached by officers and issued a $550 ticket. While I understand federal property has different rules, being essentially turned in by the staff after paying $245 for the tour left a very sour taste.
The destination is worth seeing, but be aware that staff may report passenger activities to authorities. For a premium-priced excursion, this felt like a significant breach of customer trust.
The park itself deserves 5 stars - the Yankee Freedom experience as a whole gets 3 due to how this was handled.
翻译：干龟岛国家公园本身就令人叹为观止——清澈的海水、杰斐逊堡的悠久历史，以及绝佳的浮潜机会。乘船虽然颠簸，但可以欣赏到开阔的海洋和群岛的壮丽景色。
然而，我不得不因为一个严重的客户服务问题扣分。在我们游览期间，船员似乎向联邦执法部门举报了乘客在登船前的活动。我们抵达后，几名乘客被警察拦下并被开具了550美元的罚单。虽然我知道联邦财产有不同的规定，但在支付了245美元的旅行费用后被工作人员上交，这让人感到非常不快。
这个目的地值得一看，但请注意，工作人员可能会向当局举报乘客的活动。对于一个高价位的短途旅行来说，这感觉像是严重辜负了客户的信任。
公园本身值得五星好评——而“扬基自由之旅”的整体体验只得到了三星，就因为这件事的处理方式。
然而，我不得不因为一个严重的客户服务问题扣分。在我们游览期间，船员似乎向联邦执法部门举报了乘客在登船前的活动。我们抵达后，几名乘客被警察拦下并被开具了550美元的罚单。虽然我知道联邦财产有不同的规定，但在支付了245美元的旅行费用后被工作人员上交，这让人感到非常不快。
这个目的地值得一看，但请注意，工作人员可能会向当局举报乘客的活动。对于一个高价位的短途旅行来说，这感觉像是严重辜负了客户的信任。
公园本身值得五星好评——而“扬基自由之旅”的整体体验只得到了三星，就因为这件事的处理方式。
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