点评:We were a group of 12 from across western Canada visiting the Kootenays on an annual golf trip. Booking tee times was easy. We booked well in advance. Staff met us at the club drop off and had our golf carts ready. A small issued arose when one of the golfers in our group had heard his wrist the day before. Under the circumstances, (medical) the green fee for this player should have been waived. Instead, the course offered a "rain check". Since none of the golfers are from the Kotoenays, this was not a practical solution. The starter/marshal was initially friendly and helpful and became overly aggressive as we finished our round 5 minutes over the "pace of play". We also experienced difficulty with our lunch. We were playing two rounds and requested time to have lunch in their restaurant. As a result of our morning round being delayed and not enough time allotted for lunch we had to take a hot dog on the run. Upon the completion of our round we were greeted by staff with cool towels and a cleaning of our clubs. Over all the support staff was excellent however pro shop staff need to be more accommodating.
翻译:我们一行12人来自加拿大西部各地,每年都会来库特尼地区打高尔夫。预订开球时间很简单,我们提前很久就订好了。工作人员在俱乐部入口处迎接我们,并准备好了高尔夫球车。不过出现了一个小问题:我们团队中有一位球手前一天手腕受伤了。在这种情况下,这位球手的球费本应免除。然而,球场只提供了“下次可使用的代用券”。由于我们这些球手都不是库特尼地区的人……这并不是一个切实可行的解决方案。发球员/裁判起初态度友好且乐于助人,但当我们比规定的“比赛节奏”慢了5分钟才完成一轮比赛后,他就变得过于强硬甚至具有攻击性。我们在午餐方面也遇到了麻烦。我们计划打两轮球,因此请求能在他们的餐厅里用午餐。但由于上午的比赛有所延误,留给我们用餐的时间不足,我们只能匆匆买了个热狗充饥。打完一轮后,工作人员为我们递上清凉的湿毛巾,还帮忙清理了球杆。总体而言,其他工作人员的表现都很出色,不过专业用品店的店员还需更加热情周到一些。