旅行
账户
Ty K
Scolded Customer
The Dry Dock bar and grill的点评
点评：I usually do not post reviews like this because I try to give people the benefit of the doubt, but last night was really unfortunate; given the intensity of it I feel it warrants posting a constructive review like this.
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I've been to Dry Dock several times since moving here 2-3 years ago and always enjoyed the food/atmosphere/experience. Last night, however, was completely different.
The background is that I have a bad milk allergy, but for whatever reason my stomach accepts creme (maybe it's related to me having multiple sclerosis / gut bacteria-related stuff I've been working with my neurologist on since I was 30 - not sure?).
Anyway, when three buddies and I popped in last night (to an otherwise fun evening with a great band and laughter all around), I asked a waitress/bartender about the soup list; I was very hungry and trying to confirm if any options didn't have milk specifically, when a different, shorter, dark-haired, medium build, middle-aged female waitress/bartender came up from the other direction and started belittling me and insinuating I was harassing the waitress(es) I was asking about the soup list. As a happily married man, I was embarrassed in front of my buddies, the bartenders and other patrons. I politely explained I was not trying to be disrespectful in any way, or a nuisance, but that I have a pretty bad allergy that can get me running to the bathroom in 10 minutes if I’m not careful.
Menu in hand, I turned away from the belligerent bartender to avoid calling her out for being rude. Thinking things through a few seconds, I realized I wasn't welcome at Dry Dock and there's no way I could enjoy the atmosphere given several other patrons saw it all happen; so I quietly turned and put the menu back on the bar and asked my three friends if we could go somewhere else.
Realizing her mistake (after several people helped her understand she was presumptuous and wrong), a few moments later she attempted to dig herself out of the unsolicited ridiculous hole she just dug.
She approached me from behind the bar and I caught myself trying to explain that I didn't realize it is out-of-line to ask for clarification on Milk or Creme in the Lobster Bisque. Like the bully she was, the rude bartender then started belittling me / telling me to toughen up. I wanted to remind her we’re not at a construction site or locker room and that I’m a customer. Keeping my composure, I simply explained that I don't feel that I need to explain any dietary restrictions / medical conditions I have to her and I apologized for asking the questions I did.
My buddies were kind enough to finish their beer as soon as possible and met me in the truck as I waited for them (I was the designated driver), and we were on our way out the door less than 5 minutes after we entered.
The boys and I went to Crossroads and were treated like royalty by Baz and his crew, as usual.
To their credit, the other bartenders that were originally helping us apologized profusely to my buddies as they headed out the door to join me in the truck.
In conclusion - when I go to a good local establishment, I go there with the intentions to fill up on good food and good company. Not cortisol levels. That woman doesn’t belong in a customer-facing role.
Unfortunately, I won't be patronizing Dry Dock anytime soon, be for a quick lunch with my wife, cold beer with the boys or a business breakfast.
Respectfully,
Scolded Customer
--
I've been to Dry Dock several times since moving here 2-3 years ago and always enjoyed the food/atmosphere/experience. Last night, however, was completely different.
The background is that I have a bad milk allergy, but for whatever reason my stomach accepts creme (maybe it's related to me having multiple sclerosis / gut bacteria-related stuff I've been working with my neurologist on since I was 30 - not sure?).
Anyway, when three buddies and I popped in last night (to an otherwise fun evening with a great band and laughter all around), I asked a waitress/bartender about the soup list; I was very hungry and trying to confirm if any options didn't have milk specifically, when a different, shorter, dark-haired, medium build, middle-aged female waitress/bartender came up from the other direction and started belittling me and insinuating I was harassing the waitress(es) I was asking about the soup list. As a happily married man, I was embarrassed in front of my buddies, the bartenders and other patrons. I politely explained I was not trying to be disrespectful in any way, or a nuisance, but that I have a pretty bad allergy that can get me running to the bathroom in 10 minutes if I’m not careful.
Menu in hand, I turned away from the belligerent bartender to avoid calling her out for being rude. Thinking things through a few seconds, I realized I wasn't welcome at Dry Dock and there's no way I could enjoy the atmosphere given several other patrons saw it all happen; so I quietly turned and put the menu back on the bar and asked my three friends if we could go somewhere else.
Realizing her mistake (after several people helped her understand she was presumptuous and wrong), a few moments later she attempted to dig herself out of the unsolicited ridiculous hole she just dug.
She approached me from behind the bar and I caught myself trying to explain that I didn't realize it is out-of-line to ask for clarification on Milk or Creme in the Lobster Bisque. Like the bully she was, the rude bartender then started belittling me / telling me to toughen up. I wanted to remind her we’re not at a construction site or locker room and that I’m a customer. Keeping my composure, I simply explained that I don't feel that I need to explain any dietary restrictions / medical conditions I have to her and I apologized for asking the questions I did.
My buddies were kind enough to finish their beer as soon as possible and met me in the truck as I waited for them (I was the designated driver), and we were on our way out the door less than 5 minutes after we entered.
The boys and I went to Crossroads and were treated like royalty by Baz and his crew, as usual.
To their credit, the other bartenders that were originally helping us apologized profusely to my buddies as they headed out the door to join me in the truck.
In conclusion - when I go to a good local establishment, I go there with the intentions to fill up on good food and good company. Not cortisol levels. That woman doesn’t belong in a customer-facing role.
Unfortunately, I won't be patronizing Dry Dock anytime soon, be for a quick lunch with my wife, cold beer with the boys or a business breakfast.
Respectfully,
Scolded Customer
翻译：我通常不会发表这样的评论，因为我想给人们一个机会，但昨晚真的很糟糕；考虑到它的严重程度，我觉得值得发表这样的建设性评论。
——
自从 2-3 年前搬到这里以来，我去过 Dry Dock 好几次，一直很喜欢这里的食物/氛围/体验。然而，昨晚却完全不同。
背景是我对牛奶过敏，但不知何故我的胃可以接受奶油（也许这与我患有多发性硬化症/肠道细菌相关疾病有关，我从 30 岁起就一直在和我的神经科医生合作治疗 - 不确定？）。
无论如何，当我和三个朋友昨晚突然来到这里时（这是一个充满乐趣的夜晚，有一支很棒的乐队和欢声笑语），我向女服务员/调酒师询问汤单；我非常饿，想确认是否有任何选项没有专门提供牛奶，这时另一个身材较矮、黑发、中等身材的中年女服务员/调酒师从另一个方向走来，开始贬低我，并暗示我在骚扰我询问汤单的女服务员。作为一个幸福的已婚男人，我在朋友、调酒师和其他顾客面前感到很尴尬。我礼貌地解释说，我并不是想以任何方式无礼或惹人厌烦，但我有相当严重的过敏症，如果我不小心，10 分钟内就会让我跑到厕所。
手里拿着菜单，我转身背对着好斗的调酒师，避免责骂她粗鲁。想了几秒钟，我意识到 Dry Dock 不欢迎我，而且我不可能享受这里的氛围，因为其他几位顾客都看到了这一切；于是我悄悄转身，把菜单放回吧台，问我的三个朋友我们能不能去别的地方。
意识到自己的错误（在几个人帮助她明白她的冒昧和错误之后），几分钟后，她试图从她刚刚挖的这个不请自来的荒谬洞里爬出来。
她从吧台后面向我走来，我发现自己试图解释说，我没有意识到要求澄清龙虾汤里的牛奶或奶油是不合适的。就像她是个欺负人的人一样，那个粗鲁的酒保开始贬低我/告诉我要坚强起来。我想提醒她，我们不是在建筑工地或更衣室，我是顾客。我保持冷静，只是解释说，我觉得我不需要向她解释我的任何饮食限制/医疗状况，我为问了这些问题道歉。
我的伙伴们很好心，尽快喝完啤酒，并在卡车里迎接我（我是指定司机），我们进门不到 5 分钟就出门了。
我和男孩们去了 Crossroads，像往常一样，受到了 Baz 和他的团队的皇室般的待遇。
值得称赞的是，其他最初帮助我们的调酒师向我的伙伴们深表歉意，他们出门和我一起上卡车。
总而言之 - 当我去一家好的当地酒吧时，我去那里的目的是为了吃到美味的食物和结交好朋友。而不是为了提高皮质醇水平。那个女人不适合做面向客户的角色。
不幸的是，我不会很快光顾 Dry Dock，无论是和妻子一起吃顿快餐，还是和孩子们喝杯冰啤酒，或者吃顿商务早餐。
敬上，
被骂的顾客
——
自从 2-3 年前搬到这里以来，我去过 Dry Dock 好几次，一直很喜欢这里的食物/氛围/体验。然而，昨晚却完全不同。
背景是我对牛奶过敏，但不知何故我的胃可以接受奶油（也许这与我患有多发性硬化症/肠道细菌相关疾病有关，我从 30 岁起就一直在和我的神经科医生合作治疗 - 不确定？）。
无论如何，当我和三个朋友昨晚突然来到这里时（这是一个充满乐趣的夜晚，有一支很棒的乐队和欢声笑语），我向女服务员/调酒师询问汤单；我非常饿，想确认是否有任何选项没有专门提供牛奶，这时另一个身材较矮、黑发、中等身材的中年女服务员/调酒师从另一个方向走来，开始贬低我，并暗示我在骚扰我询问汤单的女服务员。作为一个幸福的已婚男人，我在朋友、调酒师和其他顾客面前感到很尴尬。我礼貌地解释说，我并不是想以任何方式无礼或惹人厌烦，但我有相当严重的过敏症，如果我不小心，10 分钟内就会让我跑到厕所。
手里拿着菜单，我转身背对着好斗的调酒师，避免责骂她粗鲁。想了几秒钟，我意识到 Dry Dock 不欢迎我，而且我不可能享受这里的氛围，因为其他几位顾客都看到了这一切；于是我悄悄转身，把菜单放回吧台，问我的三个朋友我们能不能去别的地方。
意识到自己的错误（在几个人帮助她明白她的冒昧和错误之后），几分钟后，她试图从她刚刚挖的这个不请自来的荒谬洞里爬出来。
她从吧台后面向我走来，我发现自己试图解释说，我没有意识到要求澄清龙虾汤里的牛奶或奶油是不合适的。就像她是个欺负人的人一样，那个粗鲁的酒保开始贬低我/告诉我要坚强起来。我想提醒她，我们不是在建筑工地或更衣室，我是顾客。我保持冷静，只是解释说，我觉得我不需要向她解释我的任何饮食限制/医疗状况，我为问了这些问题道歉。
我的伙伴们很好心，尽快喝完啤酒，并在卡车里迎接我（我是指定司机），我们进门不到 5 分钟就出门了。
我和男孩们去了 Crossroads，像往常一样，受到了 Baz 和他的团队的皇室般的待遇。
值得称赞的是，其他最初帮助我们的调酒师向我的伙伴们深表歉意，他们出门和我一起上卡车。
总而言之 - 当我去一家好的当地酒吧时，我去那里的目的是为了吃到美味的食物和结交好朋友。而不是为了提高皮质醇水平。那个女人不适合做面向客户的角色。
不幸的是，我不会很快光顾 Dry Dock，无论是和妻子一起吃顿快餐，还是和孩子们喝杯冰啤酒，或者吃顿商务早餐。
敬上，
被骂的顾客
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