旅行
账户
K5972PPlaurat
Good food but ignored.
The Crown at Northill的点评
点评：Food was amazing; Sunday roasts were huge. Unfortunately it seemed the regulars were visited and spoken too, but we were forgotten. When I booked and paid the deposit, I said we’re booking as we’re new to the area and it’s for my birthday. We were put in a room up some steps which was lovely, but after waiting a while, we had to get someone to take our order. Our starters took a long time to come, but the main…we didn’t get till gone 3.30, when our booking was at 1.30. We had a 4 year old with us that was starting to have a strop because he was so hungry. No one ever came to apologise, or update us - nothing. My sister in law asked where our food was, and they said it was coming. 15 minutes later, nothing. It was warm today (finally), so I think there were a lot of walk-ins - but people who booked weren’t prioritised. The whole reason I booked here was so we could have a meal, then spend the afternoon in the beer garden, having drinks, so my nephew could play. Even his dessert we had to chase as no one ever came to our table. A huge family meal which I felt responsible for, as I booked, and the staff completely let it down. Really upset and disappointed. Felt very unwelcome.
翻译：食物很棒；周日烤肉量很大。不幸的是，似乎常客也受到了拜访和交谈，但我们却被遗忘了。当我预订并支付押金时，我说我们预订是因为我们刚搬到这个地区，而且是为了庆祝我的生日。我们被安排在一间上层楼梯的房间里，这间房间很不错，但等了一会儿后，我们不得不找人来点菜。我们的开胃菜等了很长时间才上来，但主菜……我们直到 3.30 才上，而我们的预订时间是 1.30。我们带着一个 4 岁的孩子，他因为太饿而开始发脾气。没有人来道歉或告诉我们最新情况——什么都没有。我嫂子问我们的食物在哪里，他们说食物正在送来。15 分钟后，什么都没有。今天（终于）暖和了，所以我认为有很多临时顾客——但预订的人没有得到优先待遇。我预订这里的唯一原因是我们可以吃一顿饭，然后在啤酒花园度过下午，喝点东西，这样我的侄子就可以玩了。我们甚至不得不追着他的甜点，因为从来没有人来我们的餐桌。一顿丰盛的家庭餐，我觉得自己有责任，因为我预订了，但工作人员完全辜负了我们的期望。真的很沮丧和失望。感觉很不受欢迎。
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