Give Tilly a raise! - The Clay pipe Inn (普尔) - The Clay pipe Inn - 677条旅客点评与比价

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Give Tilly a raise!

The Clay pipe Inn的点评

2026年07月20日发布于: 海外

点评：We booked online for 1430 on a Sunday, not realising that the kitchen was operating on a limited menu due to the carvery. Having 3 neurodivergent kids in tow, the carvery and the other options were not going to work. Tried booking online for a later time in the evening but there were no spaces. We decided to leave and explained that the table we booked would not be needed and apologised for the misunderstanding in regards to the food menu. This is when the lovely girl behind the bar, Tilly, stepped in. She was full of apologies for what happened (not her fault, I doubt she controls the website!), and told us to come back later and she would get us a table. On return, Tilly saw us and immediately got us a table and was nothing short of excellent throughout our dining. Food came out quick and was wonderful, more importantly we had 3 very happy kids not complaining they were hungry. Cannot emphasise how grateful we are to Tilly and how nothing was too much trouble for her. Great attitude and personality in dealing with customers makes for a place you want to return to.

翻译：我们在网上预订了周日14:30的座位，当时并未意识到由于有烤肉服务，餐厅的菜单选择会受到限制。我们带着三个有神经发育障碍的孩子，烤肉以及其他可选菜品对我们来说都不可行。我们试图在线预订晚上更晚些时候的座位，但已经没有空位了。于是我们决定离开，并说明预订的座位用不上了，同时也为对菜单信息产生的误解表示歉意。就在这时，吧台后面那位可爱的女孩蒂莉……她立刻出面了。她为所发生的一切连连道歉（不过这并非她的错，我怀疑她根本控制不了网站！），还告诉我们稍后再来，她会为我们安排好座位。我们返回后，蒂莉看到我们，立刻为我们安排了座位，在整个用餐过程中都表现得极为出色。食物上得很快，味道也棒极了。更重要的是，我们的三个孩子都开心极了，再也没抱怨过肚子饿。我们真心感激蒂莉，对她而言，没有什么事情是麻烦到做不来的。热情的态度和出色的个性表现，让顾客愿意再次光临。

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