点评:Very disappointing evening out.
Partners main came out b4 his entre, his entre came out 5mins later with my main.
Bit the bigger issue i had with the service was infact they took away my meal BEFORE I had finished. I got up half way through my meal to use the loo and came back to a cleared table, I asked my partner where my food went and he said that when he was looking over at the baby they very quickly piled up our plates and b4 he could say a word they where piled up and no longer edable. I approached the staff with my displeasure and didnt stay for desert like we had initially planned.
I called the next day to speak to a manager and was informed emma would call me later on in the day, no call, I called again the following day, was told the same thing, still no call back 😑 all I want is a refund for my meal I did not get to eat and an explanation as to why my meal was taken away when it was evident it was not finished.
翻译:非常令人失望的夜晚。
伙伴的主菜在他之前的主菜上来了,而他的主菜比我的主菜晚了 5 分钟才上来。
但我对这项服务更大的不满是,事实上他们在我吃完之前就把我的餐点拿走了。我吃到一半时起身去厕所,回来时桌子已经清理干净了,我问我的伙伴我的食物去哪儿了,他说当他看着婴儿时,他们很快就把我们的盘子堆了起来,在他还没来得及说话之前,盘子就已经堆起来了,不能再吃了。我向工作人员表达了我的不满,没有像我们最初计划的那样留下来吃甜点。
第二天我打电话和经理谈话,被告知 Emma 会在当天晚些时候给我打电话,但没有电话,第三天我又打了一次电话,被告知同样的事情,仍然没有回电😑我只想要退还我没吃完的餐费,并解释为什么我的餐点在明显没吃完的情况下被拿走了。