点评:I have never left a negative review in my life, but I feel like I am left with no choice. My daughter purchased me a Spa Voucher for my birthday in February. For the last three months I have rang the number on the voucher so many times to try and book the experience. I have also sent emails to employees at Centerparcs asking for help to book the experience, I have also @centerparcs in on social posts and contacted them via messenger. I still don't have my experience booked. I am currently on hold again to try and get through - I am 45 minutes in. Please Please don't buy a gift voucher - I'm sure the experience when you get there will be wonderful but the booking experience is so far from it. You need to do better Centerparcs as I can see this is a common theme on your reviews. If anyone knows anyway I can overcome this I would be very grateful
翻译:我这辈子从来没有留下过负面评价,但现在感觉别无选择。我女儿在二月份给我买了一张水疗券作为我的生日礼物。过去三个月里,我无数次拨打券上的号码,试图预订这项体验。我也给Centerparcs的员工发了邮件,寻求他们帮忙预订,我也在社交媒体上@centerparcs,并通过Messenger联系他们。但我仍然没有预订到我的体验。我现在又在等待接通——我已经等了45分钟了。请不要购买礼品券——我相信你到那里的体验会很棒,但预订体验远非如此。Centerparcs,你们需要做得更好,因为我发现这是你们评论中常见的问题。如果有人知道有什么办法可以解决这个问题,我将不胜感激。