点评:German cockroach infestation!!!!!! Do not stay here!!!!! I beg you!!!! I have literally never written any type of review on any establishment, but if this saves one family it will be worth it. I stayed there 12/14/25 into 12/15/25 morning. We saw more than 5 roaches in our single room!!!! When I asked the manager, Jared, if they had a problem, he told me no. When I said that’s hard to believe because there are multiple reviews on the matter he attempted to gaslight me and said “hasn’t anyone ever told you you get more with honey” “it sounds like you’re calling me a liar.” As fate would have it, a roach fell from the ceiling onto my forehead and we both watched it scurry into the next room. There were two dead ones on the floor right in its path. We packed up and checked out. Jared yelled from his office “I already refunded you!” No sorry. No explanation. Just lies and awful customer service. I have reported this to the better business bureau and Monroe county health department. Please I urge you do not come here!!!! I have spent an entire day cleaning my car, isolating my belongings and most likely traumatizing my small children who I will have to monitor for communicable disease symptoms. I will be having an exterminator over tomorrow to confirm my home has no signs of roaches by using baits so I have proof this place caused it if I have an infestation once their disgusting life cycle begins.
翻译:德国蟑螂泛滥成灾!!!千万别住这里!!!我求求你们了!!!我以前从来没写过任何评论,但如果这篇评论能帮到一家人,那就值了。我2025年12月14日住在这里,一直住到12月15日早上。我们单人间里竟然有五只以上的蟑螂!!!我问经理贾里德他们是不是遇到了什么问题,他居然说没有。我说这很难相信,因为网上有很多评论都提到过这个问题,他居然想糊弄我,说“难道没人告诉过你用蜂蜜能招来更多蟑螂吗?”“你这话听起来好像在说我撒谎。” 真是祸不单行,一只蟑螂从天花板上掉下来砸到我的额头上,我们俩眼睁睁地看着它爬进了隔壁房间。它爬的路上,地板上还有两只死蟑螂。我们赶紧收拾行李退房。贾里德从办公室里冲我喊:“我已经退款了!” 没有道歉,没有解释,只有谎言和糟糕的客户服务。我已经向商业改进局和门罗县卫生部门举报了此事。请千万不要来这里!我花了一整天时间清洗我的车,隔离我的物品,而且很可能让我的孩子们受到了惊吓,我不得不密切观察他们是否出现传染病症状。明天我会请灭虫公司来我家,用饵剂确认家里没有蟑螂,这样如果蟑螂开始它们令人作呕的生命周期后,我就可以证明是这个地方造成的。