点评:I have never experienced such bad customer service in my life. I arrive at a class 2 minutes late and was not allowed to do the class and charged a $20 fee. I was told to call back at noon to see if availability in evening classes. After calling for over a hour I kept getting a vm. I then get called back by a woman who would not give her name. She called me dumb and cursed at me and then hung up. I then called back and the person still wouldn't give me their name and said we don't want to talk to you stop calling. The owner then sends me an email saying you still need to pay $20 even though I arrived at the class. I have never in my life came across a business like this. They have no customer service are disrespectful. I can totally relate to the other reviewers. First and last time with this business
翻译:我这辈子从来没有遇到过如此糟糕的客户服务。我迟到了 2 分钟,却不被允许上课,还被收取了 20 美元的费用。他们让我中午再打电话,看看晚上的课程是否有空位。打了一个多小时后,我一直收到语音邮件。然后一个女人给我回了电话,她不肯告诉我她的名字。她骂我笨蛋,骂我,然后挂断了电话。然后我又打了电话,那个人仍然不肯告诉我她的名字,说我们不想和你说话,不要再打电话了。然后店主给我发了一封电子邮件,说即使我到了课堂,你仍然需要支付 20 美元。我这辈子从来没有遇到过这样的公司。他们没有客户服务,很无礼。我完全理解其他评论者的想法。这是我第一次也是最后一次来这家公司