点评:I give this resort a 3 star rating, mainly for the staff, ocean and beach that actually should all get 5 stars. But there’s plenty of reasons for it not to get a higher rating, 3 might even be too generous.
First the pro’s;
Staff are lovely
Management quick to fix any issues
Rooms are nice and clean
Ocean and beach are pristine
Grounds are beautiful and well maintained
Pools sparkle
Lots of sun beds and shaded areas
Now the cons;
Food is extremely limited, worse than I have ever experienced in Cuba, nothing for vegetarians in a la carte restaurants, buffet ran out of eggs on second day and never got another delivery
Saw cockroaches in bread basket and at pasta station and lots of flies in main buffet and lobby bar, very off putting when selecting food
Music at pool area was way too loud, like being next to a speaker at a Taylor Swift concert, too loud to even talk to each other
Entertainment at pool was non existent, not even aqua fit
Resort ran out of a lot of drinks or mixers for drinks
In conclusion, I have been to Cuba several times over the span of 30 years and I can honestly say that this was the last time I will visit Cuba. It is heartbreaking to see the lovely employees live with so little.
Sadly the conditions they live with have only deteriorated over the years. This has flowed over into the hotels. Despite being a new hotel, about one and a half years old , the one gallery already has signs of wear and tear. Tiles missing on pool bar, pieces broken from walkway rails to beach, paint missing from signs in the lobby and ripped cushions on chairs in lobby bar and buffet. Electricity is also in short supply and it doesn’t look like things will improve anytime soon. Very sad.
翻译:我给这个度假村打 3 星,主要是因为员工、海洋和海滩实际上都应该得到 5 星。但是有很多理由不让它获得更高的评级,3 星甚至可能太慷慨了。
首先是优点;
员工很可爱
管理层能快速解决任何问题
房间干净整洁
海洋和海滩一尘不染
场地美丽且维护良好
游泳池闪闪发光
有很多日光浴床和阴凉处
现在说说缺点;
食物极其有限,比我在古巴吃过的还要糟糕,点菜餐厅里没有素食者的食物,自助餐第二天鸡蛋就吃完了,再也没有送来
在面包篮和意大利面食台看到蟑螂,在主自助餐和大堂酒吧看到很多苍蝇,选择食物时非常不舒服
泳池区的音乐太吵了,就像在泰勒·斯威夫特演唱会的扬声器旁边一样,吵得甚至无法互相交谈
泳池没有娱乐活动,甚至没有水上健身设施
度假村有很多饮料或饮料混合器都用完了
总之,我 30 年来去过古巴好几次,我可以诚实地说这是我最后一次去古巴。看到可爱的员工生活如此拮据,真是令人心碎。
遗憾的是,他们的生活条件多年来只会恶化。这已经蔓延到酒店。尽管是一家新酒店,大约有一年半的历史,但其中一个画廊已经出现磨损的迹象。泳池酒吧的瓷砖不见了,通往海滩的人行道栏杆碎了,大堂的标志上的油漆不见了,大堂酒吧和自助餐厅的椅子上的坐垫也破了。电力供应也不足,而且情况似乎不会很快好转。非常令人难过。