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Honeyedbee
Day and money wasted due to angry staff
Loch Katrine的点评
点评：What a terrible disappointment! I booked 4 tickets ( 3 of which were senior ) for the 2 hour journey.
One of our party is in a wheelchair. Upon boarding the boat it was obvious that there was no space on deck to accommodate us.
A member of staff identified an empty bench but we couldn't sit there - we were informed as a last minute booking was taken and they included bikes.
The man in charge who became quite bullish and forceful told me curtly that we were not getting the seats. I suggested that his manner was aggressive towards a female and his response was that I would be removed from the boat. I said I wouldn't speak and he aggressively said "good" then stumped off. All of this was Infront of the entire boat. Clearly I wasn't the source of his intolerance but I certainly received his belligerent attitude.
£117 spent with one lady in her 80s in a wheelchair and a ladie over 70 standing.
I will be pursuing this further.
One of our party is in a wheelchair. Upon boarding the boat it was obvious that there was no space on deck to accommodate us.
A member of staff identified an empty bench but we couldn't sit there - we were informed as a last minute booking was taken and they included bikes.
The man in charge who became quite bullish and forceful told me curtly that we were not getting the seats. I suggested that his manner was aggressive towards a female and his response was that I would be removed from the boat. I said I wouldn't speak and he aggressively said "good" then stumped off. All of this was Infront of the entire boat. Clearly I wasn't the source of his intolerance but I certainly received his belligerent attitude.
£117 spent with one lady in her 80s in a wheelchair and a ladie over 70 standing.
I will be pursuing this further.
翻译：真是令人失望至极！我预订了4张船票（其中3张是老年人票），用于这段2小时的航程。
我们一行人中有一人坐着轮椅。登上船后，很明显甲板上根本没有能容纳我们的空间。
一名工作人员找到了一张空长椅，但我们却无法坐在那里——原来在最后一刻又有人预订了船票，而且还带了自行车。
那位态度强硬、颐指气使的负责人冷冷地告诉我，我们根本得不到那些座位。我指出他对那位女性态度极具攻击性，而他的回应却是要把我赶下船。我说我不会再说话了，他则气势汹汹地说“很好”，随后转身离开。这一切都是在全船人面前发生的。显然，我并非他不容忍态度的起因，但我确实遭遇到了他的敌对态度。
我为一位坐着轮椅的80多岁的女士以及一位年逾70、站着不动的女士支付了117英镑。我会就此事进一步追究到底。
我们一行人中有一人坐着轮椅。登上船后，很明显甲板上根本没有能容纳我们的空间。
一名工作人员找到了一张空长椅，但我们却无法坐在那里——原来在最后一刻又有人预订了船票，而且还带了自行车。
那位态度强硬、颐指气使的负责人冷冷地告诉我，我们根本得不到那些座位。我指出他对那位女性态度极具攻击性，而他的回应却是要把我赶下船。我说我不会再说话了，他则气势汹汹地说“很好”，随后转身离开。这一切都是在全船人面前发生的。显然，我并非他不容忍态度的起因，但我确实遭遇到了他的敌对态度。
我为一位坐着轮椅的80多岁的女士以及一位年逾70、站着不动的女士支付了117英镑。我会就此事进一步追究到底。
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