点评:We had a terrible experience with this establishment, we had booked to have our wedding date here. The “contract” you sign isn’t a contract and has flaws throughout. Everytime they reach out to you on email it seemed they’d always threaten an extra charge then aswell as put a snipping image of a section of there fake “legal contract”. If you disagree with anything over the phone you are then accused of being aggressive. I feel the staff may need additional training on how to deal with customers. The last phone call I had with this business I recorded. I have a fantastic example saved to my phone of how aggressive they go with you if anything is challenged.
We visited the venue and it was beautiful in all honesty, it’s disappointing when the level of service Dosnt match up, if you have booked your wedding here and your having problems with them over the paperwork that you signed. It’s not even a lawful contract it’s been thrown together on the cheap to allow them to use scare tactics for you to loose money. This is an aggressive way of doing business in my eyes. Hopefully they take this review as feedback because it’s vital for them to improve on these services.
翻译:我们在这家公司的经历很糟糕,我们预定在这里举行婚礼。你签署的“合同”根本不是合同,而且从头到尾都存在缺陷。每次他们通过电子邮件联系你时,似乎总是威胁要收取额外费用,然后放上一张他们伪造的“法律合同”部分的截图。如果你在电话中不同意任何内容,他们就会指责你咄咄逼人。我觉得员工可能需要接受额外的培训,学习如何与客户打交道。我录下了我与这家公司最后一次通话的通话。我的手机里保存了一个极好的例子,说明如果有任何异议,他们会如何咄咄逼人。
我们参观了场地,说实话,它很漂亮,如果你在这里预定了婚礼,却因为签署的文件而与他们发生争执,而他们的服务水平却与他们不符,那就太令人失望了。这甚至不是一份合法的合同,他们只是草草拼凑起来,以允许他们使用恐吓策略让你赔钱。在我看来,这是一种咄咄逼人的做生意方式。希望他们将这条评论视为反馈,因为这对他们改进这些服务至关重要。