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Catherine O
Disappointing
Little Mountain Country Club的点评
点评：We visited Little Mountain for 9 holes so my boyfriend could play and I could watch. My boyfriend called to reserve a 9 hole tee time two days in advance for one player, one spectator (me) and a golf cart. The man on the phone said that the only time was at 3:30 for 9 holes. We arrived 10 minutes prior to our tee time, checked in, and paid. We went outside to wait for a cart and were told that they did not have any. Our only option was to play and share a cart with a group of 3 strangers. The man working seemed flustered and didn’t have much sympathy for giving us only the option of squeezing into a two person cart with a stranger and me having to sit on my boyfriend’s lap. Luckily, the men we ended up sharing a cart and time with were nice and also made the best of the situation, but to say I was disappointed is an understatement. I understand that on nice days courses get busy and crowded, but when calling ahead to book a tee time and reserve a golf cart, it is assumed that you do not play or squeeze into a cart with strangers. The situation that we would be put in was not communicated to us until after we had paid, so we were under the impression that our reservation would be honored as we had booked it. The experience that we paid for was far from honored, and for courses to overbook and promise us an experience that we are not given is not appreciated. This was our first visit to Little Mountain, and will definitely be our last. Extremely disappointing, and poor communication. I feel we were taken advantage of, and having to pay before fully being aware of the situation is extremely upsetting.
翻译：我们去小山打了 9 洞球，这样我男朋友可以打球，我可以观看。我男朋友提前两天打电话预订了 9 洞的开球时间，可以带一名球员、一名观众（我）和一辆高尔夫球车。接电话的人说 9 洞的唯一时间是 3:30。我们提前 10 分钟到达，办理了入住手续并付款。我们到外面等球车，却被告知没有球车了。我们唯一的选择是和 3 个陌生人一起打球，共用一辆球车。工作人员似乎很慌乱，对于我们只能和一个陌生人挤在一辆双人球车里，而我不得不坐在我男朋友的腿上，他并没有太多的同情心。幸运的是，最后和我们一起共用球车和时间的那几个人都很友善，也尽量利用了这种情况，但说我很失望也是一种轻描淡写。我理解天气好的时候球场会很拥挤，但提前打电话预订开球时间和球车时，我们通常认为你不会和陌生人一起打球或挤在球车里。我们付款后才被告知我们被安排的情况，所以我们以为我们的预订会像我们预订的那样得到尊重。我们支付的费用远没有兑现，球场超额预订并承诺提供我们未兑现的体验，这实在令人不悦。这是我们第一次来小山，也绝对不会是最后一次。非常令人失望，沟通也很差。我觉得我们被利用了，在完全了解情况之前就被迫付款，这让我们非常沮丧。
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