点评:Dolphins are in captivity in pens. Very sad. The water quality is terrible with algae blooms. Was sold the trip and when showed up to observe my wife and daughter in the water with the dolphins was told I would have to leave or purchase an observer ticket which is same price as dolphins experience ticket. Spoke to the general manager Mrs McCarthy who just repeated its company policy every time I tried to explain the situation. The situation being that we were sold the ticket and was not told any non paying attendees would have to leave. We walked to the dolphin pens over a mile and had to wait outside the security gates as they frog marched us out of the property. This was me and my son who had to wait outside the gates in a not so desirable area of town. Terrible experience and terrible customer service
翻译:海豚被关在围栏里。太可悲了。水质很差,藻类大量繁殖。我买了这次旅行,但当我去观看我妻子和女儿和海豚在水中嬉戏时,被告知我必须离开或购买观察票,价格与海豚体验票相同。我与总经理麦卡锡夫人谈过,每次我试图解释情况时,她只是重复公司的政策。实际情况是,我们买了票,但没有被告知任何未付钱的参加者必须离开。我们步行一英里多到达海豚围栏,不得不在安全门外等候,因为他们把我们赶出了酒店。我和我的儿子不得不在一个不太理想的镇区门外等候。糟糕的经历和糟糕的客户服务