They refuse to follow ADA, go to the Boat, it is the owner's brother and a much better place and they follow ADA rules
Pier 27 River Lounge的点评
点评:This was one of our favorite places, but then came the cold weather. We have a certified service dog, I am a disabled vet, and the sign on the door says service dogs welcome. We went inside rather than on the deck because it was 35 degrees outside. Immediately the waitress came over and said no dogs allowed. I let her know I was a disabled vet and he was a service dog. She said "I HAVE HEARD IT ALL BEFORE AND HE CANNOT BE HERE" I tried to show his papers and she said she had seen them all and the were all fake. I asked for the owner, he was not there but she would call him. After 10 minutes she returned and said "the owner says you are welcome to leave but we will NOT serve you". I have been coming here for a year but never inside, we will never return!
翻译:这是我们最喜欢的地方之一,但随后天气寒冷。我们有一只经过认证的服务犬,我是一名残疾兽医,门上的标志写着欢迎服务犬。我们没有去甲板,而是进去了,因为外面是 35 度。女服务员马上过来说不允许带狗。我让她知道我是一名残疾兽医,而他是一只服务犬。她说“我以前都听说过,他不可能在这里”,我试图出示他的证件,她说她都看过了,而且都是假的。我问了主人,他不在那里,但她会打电话给他。 10 分钟后,她返回并说“店主说欢迎您离开,但我们不会为您服务”。我来这里已经一年了,但从来没有进去过,我们永远不会回来!