点评:We rented bikes from Carolina Salt during our stay on Kiawah Island. The bikes were delivered as promised. We rode them on a Monday, then it rained the rest of the week. We went to ride them on Sunday and they weren't there. The manager said they had no scheduled pick up for bikes that weekend but he would look into it. My husband spent 20 minutes on the phone with them walking around the parking lots to find the bikes. They had clearly been moved from one building to another but no one at Carolina Salt ever owned up to the mistake or apologized. When I emailed the manager I got error messages that the mail box was full. What business has an email address where the mailbox gets full and can't accept new emails? I will never rent from these guys again.
Hopefully their surfing lessons are better than their beach gear rentals.
翻译:我们在基洼岛度假期间在卡罗莱纳盐业公司租了自行车。自行车如约送来。我们周一骑了一会儿,但接下来的一周都下雨了。周日我们去骑车,结果他们没来。经理说那个周末他们没有安排取车,但他会调查一下。我丈夫在电话里和他们聊了20分钟,在停车场里四处寻找自行车。很明显,自行车被从一栋楼搬到了另一栋楼,但卡罗莱纳盐业公司没有人承认错误或道歉。我给经理发邮件时,收到邮箱已满的错误消息。哪个公司的邮箱地址会满了,无法接收新邮件?我再也不会从这些人那里租车了。
希望他们的冲浪课程比他们的沙滩装备租赁服务好。