点评:At a whopping £169 per person for a Saturday I thought we were in for a real treat, but I’ve come home feeling like I got nowhere near my monies worth which is such a shame. Location wise, it’s fairly easy to find, the staff we did interact with were friendly but as spa days go I thought it was lacking. A lot of rooms and experiences offered, some were busy and others we had the entire rooms to ourselves for periods of time but for the price I do expect top tier service or complimentary offerings even if that’s a drink on arrival, slippers or flip flops for the day/to keep, maybe an afternoon hot drink… something would be better than nothing. We did the 12:30pm - 8pm slot, with dinner included. The dinner was really poor, my bolognese was watery and inedible, I left it but ate some of the garlic bread (that I had ordered at an extra cost), when our plates were taking my full plate of food was not acknowledged, as I was with two friends who hadn’t done a spa day before I didn’t want to complain but it is something that should have been acknowledged on the waiters part as I was there for the day and had left the food! All in all whilst some of the facilities are lovely and peaceful there is room for improvement with cost and what you get for that. Also soundproofing of rooms need looking into urgently, the whole point of rest and relaxation is tainted when everything is so loud.
翻译:周六每人 169 英镑的巨额费用让我感觉物超所值,但回到家后却感觉物超所值,真是太可惜了。位置方面,它很容易找到,我们遇到的员工都很友好,但随着水疗日的推移,我觉得它有所欠缺。提供了很多房间和体验,有些房间很拥挤,有些房间我们可以独享一段时间,但考虑到价格,我期望顶级服务或免费赠品,即使是抵达时的饮料、当天穿的/保留的拖鞋或人字拖,也许是下午的热饮……有总比没有好。我们订的是下午 12:30 到晚上 8 点的时段,包含晚餐。晚餐实在太差,我的肉酱面水汪汪的,根本没法吃。我把肉酱面留着,但吃了一些蒜蓉面包(我额外付费点的)。当我们的盘子都满了的时候,服务员却没有理睬我。因为我和两个朋友一起,他们以前没有做过水疗。我不想抱怨,但服务员应该理睬我,因为我当天在那里待了一天,还把食物留着了!总而言之,虽然一些设施很漂亮、很安静,但考虑到费用和得到的服务,还有改进的空间。此外,房间的隔音效果也亟待改善,当一切都这么吵闹的时候,休息和放松的意义就被破坏了。