点评:Well, our first visit to Cornwall Gold will also be our last. We've read reviews about this attraction & noticed the poor reviews about the cafe, but we hoped that this would have been addressed by now & so we decided to have a breakfast there & then have a look around. Ordering breakfast was easy enough, but it all went downhill from there on. Our drinks were served at the counter, then we sat at our table waiting for our breakfasts to arrive. We waited for 40 minutes, then I went back to the counter to enquire about our breakfasts. We were informed that the person cooking was on their own & that we would get our breakfasts as soon as they were ready. Another 10 minutes later they arrived ( by which time we had long finished our drinks). We were that fed up with the service that we didn't even bother looking around after our breakfast. Many people in the past have commented on this problem, yet you have still done nothing about it. Very poor customer service in my opinion.
翻译:好吧,这是我们第一次访问康沃尔黄金,也将是最后一次。我们读过关于这个景点的评论,也注意到对咖啡馆的差评,但我们希望这个问题现在已经得到解决,所以我们决定在那里吃早餐,然后四处看看。点早餐很容易,但从那时起一切都走下坡路。我们的饮料在柜台供应,然后我们坐在桌旁等待早餐送来。我们等了 40 分钟,然后我回到柜台询问早餐。我们被告知做饭的人是独立的,早餐一做好我们就会得到。又过了 10 分钟他们来了(那时我们早已喝完饮料)。我们对这项服务实在是太厌倦了,吃完早餐后我们甚至懒得四处看看。过去很多人都评论过这个问题,但你们仍然没有采取任何措施。在我看来,客户服务非常差。