点评:We were very generously treated to a spa pamper day which we booked in August, three of us in total. The facilities are amazing as were the treatments we received.
Just a couple of gripes:
We spent quite some time upon arrival completing forms detailing our personal details giving the impression a discussion would happen whereby advice and recommendations offered for which treatments would best suit us. A lady simply asked which treatments we were having and it seemed the forms were completely disregarded. A tad disappointing.
During the introduction, a lady gave us a lengthly overview of the facilities which we struggled to take in. We were told to go to a certain area for lunch. We couldn't find this so went to the bar area to get a drink. A staff member politely told us we weren't allowed there in our gowns which was embarrassing. We found another staff member for instructions on where we had to go for lunch/drinks...we sat there for 10 minutes and no one came, I had to walk back to the bar area to ask for someone!
In essence a good experience but with some tweaks could have been better.
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翻译:我们三个人于 8 月预订了水疗日,得到了非常慷慨的款待。设施很棒,我们接受的治疗也很棒。
只是几个抱怨:
我们到达后花了很长时间填写表格,详细说明我们的个人信息,给人的印象是会进行讨论,并就哪种治疗最适合我们提供建议和推荐。一位女士只是问我们要接受哪种治疗,似乎表格完全被忽视了。有点令人失望。
在介绍过程中,一位女士向我们详细介绍了设施,但我们很难接受。我们被告知要去某个区域吃午饭。我们找不到那个地方,所以去了酒吧区喝一杯。一位工作人员礼貌地告诉我们,我们不能穿着睡袍去那里,这很尴尬。我们找到了另一位工作人员,请他告诉我们去哪里吃午饭/喝酒……我们在那里坐了 10 分钟,没有人来,我不得不走回酒吧区找人!
本质上来说,这是一次不错的体验,但如果进行一些调整,可能会更好。
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