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alexwebb1962
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Gouds Kaashuis的点评
点评：I am writing this in English so non Dutch Speakers can understand this too.
I ordered a Birthday present for a relative's 80th. The order was delivered TWO weeks before his Birthday, no card inside so he had to phone to find out who sends it. It gets worse the wrong Gift Set was delivered I ordered the one with wine, he got the beer one( doesn't drink beer) I emailed the same evening, called the next day left VM messages on numerous occasions, I even tried WhatsApp, absolutely NOTHING, they completely ghosted me. This company may have a very nice Cheese Shop, but their only business attitude is Stinky ( bit like cheese I suppose😁) Since they have made no effort to contact me or to apologise I will contact my Credit Card Company to take action, it's a shame as a simple apology and gesture of goodwill would have avoided all this.
Obviously will never use them again
I ordered a Birthday present for a relative's 80th. The order was delivered TWO weeks before his Birthday, no card inside so he had to phone to find out who sends it. It gets worse the wrong Gift Set was delivered I ordered the one with wine, he got the beer one( doesn't drink beer) I emailed the same evening, called the next day left VM messages on numerous occasions, I even tried WhatsApp, absolutely NOTHING, they completely ghosted me. This company may have a very nice Cheese Shop, but their only business attitude is Stinky ( bit like cheese I suppose😁) Since they have made no effort to contact me or to apologise I will contact my Credit Card Company to take action, it's a shame as a simple apology and gesture of goodwill would have avoided all this.
Obviously will never use them again
翻译：我用英语写这篇文章，这样不懂荷兰语的人也能看懂。
我为一位亲戚的80岁生日订购了一份礼物。订单在他生日两周前就送到了，里面没有贺卡，所以他不得不打电话询问是谁送的。更糟糕的是，他们送错了礼盒，我订的是葡萄酒礼盒，结果送来的是啤酒礼盒（他不喝啤酒）。当天晚上我就发了邮件，第二天又打了电话，还多次留言，甚至尝试了WhatsApp，但都石沉大海，他们完全不理我。这家公司可能经营着一家很不错的奶酪店，但他们的商业态度简直糟糕透顶（就像奶酪一样，真让人受不了😁）。由于他们既没有主动联系我，也没有道歉，我将联系我的信用卡公司采取行动。真是太可惜了，如果他们能简单地道个歉，表现出一点诚意，这一切本来都可以避免。
显然，我以后再也不会用他们的服务了。
我为一位亲戚的80岁生日订购了一份礼物。订单在他生日两周前就送到了，里面没有贺卡，所以他不得不打电话询问是谁送的。更糟糕的是，他们送错了礼盒，我订的是葡萄酒礼盒，结果送来的是啤酒礼盒（他不喝啤酒）。当天晚上我就发了邮件，第二天又打了电话，还多次留言，甚至尝试了WhatsApp，但都石沉大海，他们完全不理我。这家公司可能经营着一家很不错的奶酪店，但他们的商业态度简直糟糕透顶（就像奶酪一样，真让人受不了😁）。由于他们既没有主动联系我，也没有道歉，我将联系我的信用卡公司采取行动。真是太可惜了，如果他们能简单地道个歉，表现出一点诚意，这一切本来都可以避免。
显然，我以后再也不会用他们的服务了。
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